Multimodal rating system

• US 20080262995A1
• Filed: 04/19/2007
• Published: 10/23/2008
• Est. Priority Date: 04/19/2007
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Ju, Yun-Cheng, Acero, Alejandro, Zweig, Geoffrey Gerson, Nguyen, Patrick
• Application Number:
  US11/788,325
• Publication Number:
  US 20080262995A1
• Time in Patent Office: Days
• US Class Current: 707/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A method of communicating information about a product evaluation between a system having a data store and a wireless client device is discussed. The method includes receiving a signal representative of an audible indication from the client device via a wireless communication link identifying the product about which evaluation information is to be communicated. The method further includes comparing an indication of the signal to data in the data store in response to match the indication with a portion of the data and communicating evaluation information between the wireless client device and the system.

Claims

1. A method of communicating information about a product or service evaluation between a system having a data store and a wireless client device, comprising:

receiving a signal representative of an audible indication from the client device via a wireless communication link identifying the product or service about which evaluation information is to be communicated;

comparing an indication of the signal to data in the data store in response to match the indication with a portion of the data; and

communicating evaluation information between the wireless client device and the system.

2. The method of claim 1 and further comprising:

communicating a signal indicative of a visual indication for identifying the product or service between the client device and the system.

3. The method of claim 1, wherein the evaluation information is communicated from the wireless client device to the system and further comprising:

storing data in the data store related to the evaluation information.

4. The method of claim 3, and further comprising:

communicating information related to an attribute associated with the product or service in response to a prompt from the system after communicating evaluation information to the system.

5. The method of claim 1, wherein the evaluation information is communicated from the system to the wireless client device and further comprising:

communicating information related to an attribute associated with the product or service to the system in response to a prompt from the system after receiving evaluation information from the system.

6. The method of claim 3, and further comprising:

providing a confirmation request to a data server external to the remote client device.

7. The method of claim 1, wherein communicating evaluation information includes communicating information related to at least one numerical value.

8. The method of claim 1, wherein the communicated evaluation information includes information related to at least one textual description of an attribute.

9. The method of claim 1, wherein communicating evaluation information includes communicating information related to an alternative product or service to the product or service identified.

10. The method of claim 9, wherein communicating information related to the alternative product or service is provided in response to previously received consideration.

11. The method of claim 9, wherein communicating information related to the alternative product or service includes communicating advertising information.

12. The method of claim 1, wherein receiving the signal includes receiving an indication of a geographic location of the wireless client and further comprising:

communicating information between the wireless client device and the system related to the geographic location of the wireless client;

identifying a retail establishment associated with the geographic location; and

providing promotional information related to the retail establishment.

13. A system for providing information related to a product or service evaluation to a remote device, comprising:

a data store configured to store data related to a product or service evaluation;

an engine configured to receive a signal indicative of a request for communication from the remove device;

a communication link capable of communicating with a remote device to communicate information related to a product or service evaluation between the data store and the remote device in response to the signal indicative of the request; and

wherein the information is provided to a text to speech engine.

14. The system of claim 13, wherein the engine is configured to receive a communication of product or service information from the remote device.

15. The system of claim 14, wherein the engine is configured to store product or service information in the data store indicative of the communication from the remote device.

16. A method of receiving information related to a product or service evaluation at a wireless telecommunication device remote to a data store that stores the information, comprising:

sending a request signal indicative of the product or service to a system having a data store;

receiving a signal indicative of the information from the system; and

wherein the signal includes information related to a rating of the product or service.

17. The method of claim 16, wherein receiving the signal includes receiving a plurality of ratings and wherein each rating is indicative of an attribute of the product or service.

18. The method of claim 17, wherein receiving the signal includes receiving qualitative information related to the product or service.

19. The method of claim 16 and further comprising:

receiving product or service evaluation information related to a product or service other than the product or service indicated by the request signal.

20. The method of claim 16 and further comprising:

providing product or service evaluation information to related to the product or service to the remote data store.