METHOD AND SYSTEM FOR ORDERING INSTANT MESSAGES

• US 20080263157A1
• Filed: 04/18/2007
• Published: 10/23/2008
• Est. Priority Date: 04/18/2007
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Polozoff, Alexandre, Bhogal, Kulvir Singh, Smith, Newton James
• Application Number:
  US11/736,956
• Publication Number:
  US 20080263157A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A computer implemented method and a computer usable program product for ordering a plurality of instant messages are provided. A data processing system receives at least one incoming instant message. Responsive to identifying the at least one incoming instant message as a response to at least one outgoing instant message originating from the data processing system, the data processing system associates the at least one incoming instant message with the at least one outgoing instant message to form a set of related messages. The data processing system presents the at least one incoming instant message to a first user, wherein a relationship between the at least one incoming instant message and the at least one outgoing instant message is identified.

Claims

1. A computer implemented method for ordering a plurality of incoming instant messages, the computer implemented method comprising:

receiving, by a data processing system, at least one incoming instant message;

responsive to identifying the at least one incoming instant message as a response to at least one outgoing instant message originating from the data processing system, associating the at least one incoming instant message with the at least one outgoing instant message to form a set of related messages; and

presenting the at least one incoming instant message to a first user, wherein a relationship between the at least one incoming instant message and the at least one outgoing instant message is identified.

2. The computer implemented method of claim 1, wherein the step of presenting the at least one incoming instant message to a user comprises highlighting the set of related messages.

3. The computer implemented method of claim 1, wherein the step of presenting the at least one incoming instant message to a user comprises initializing a separate window that groups the related messages.

4. The computer implemented method of claim 1 wherein the step of presenting the at least one incoming instant message to a user comprises initializing a pop-up window that notifies the user that the response to the at least one outgoing instant message is available.

5. The computer implemented method of claim 4, wherein the pop-up window comprises one of a scroll up bar or a hyperlink identifying the at least one incoming instant message.

6. The computer implemented method of claim 1, wherein the step of associating the at least one incoming instant message with the at least one outgoing instant message to form a set of related messages comprises:

reading a first ordering tag for the at least one incoming instant message and a second ordering tag for the at least one outgoing instant message;

determining whether the first ordering tag matches the second ordering tag; and

responsive to the first ordering tag matching the second ordering tag, linking the at least one incoming instant message and the at least one outgoing instant message.

7. The computer implemented method of claim 6, wherein the first ordering tag and the second ordering tag comprise a message string identification which identifies the at least one incoming instant message and the at least one outgoing instant message as part of a message string.

8. The computer implemented method of claim 6, wherein the first ordering tag and the second ordering tag comprise an ordering identification which determines the order of the at least one incoming instant message and the at least one outgoing instant message within the message string.

9. A computer implemented method for responding to a plurality of incoming instant messages, the method comprising:

receiving, by a data processing system, at least one incoming instant message;

identifying the at least one incoming instant message as an instant message in the plurality of incoming instant messages to which a user wishes to form a response; and

transmitting an at least one outgoing instant message, wherein the at least one outgoing instant message indicates that the at least one outgoing instant message is a response to the at least one incoming instant message, and wherein the at least one outgoing instant message and the at least one incoming instant message form a set of related messages.

10. The computer implemented method of claim 9, wherein the user wishes to form a response by selecting the instant message to which to form the response.

11. The computer implemented method of claim 9, wherein the user selects the instant message to which to form the response by at least one of clicking on the instant message and highlighting the instant message.

12. The computer implemented method of claim 9, wherein the step of identifying the at least one incoming instant message as an instant message in a plurality of incoming instant messages in which a user wishes to form a response comprises:

identifying an outgoing timestamp for the at least one outgoing instant message;

identifying a closest timestamp to the outgoing timestamp, wherein the closest timestamp is an incoming instant message with the closest time to the at least one outgoing instant message; and

responsive to identifying the incoming instant message with the closest time to the at least one outgoing instant message, associating the incoming instant message with the at least one outgoing instant message.

13. The computer implemented method of claim 12, wherein the closest timestamp is a time when the incoming instant message is received by the data processing system.

14. The computer implemented method of claim 12, wherein the outgoing timestamp is a time when a user types the first character for the at least one outgoing instant message.

15. A computer program product comprising a computer usable medium including computer usable program code for ordering a plurality of instant messages comprising:

computer usable program code for receiving, by a data processing system, at least one incoming instant message;

responsive to identifying the at least one incoming instant message as a response to at least one outgoing instant message originating from the data processing system, computer usable program code for associating the at least one incoming instant message with the at least one outgoing instant message to form a set of related messages; and

computer usable program code for presenting the at least one incoming instant message to a first user, wherein a relationship between the at least one incoming instant message and the at least one outgoing instant message is identified.

16. The computer program product of claim 15, wherein the step of presenting the at least one incoming instant message to a user comprises computer usable program code for at least one of highlighting the set of related messages, initializing a separate window that groups the related messages, and initializing a pop-up window that notifies the user that the response to the at least one outgoing instant message is available.

17. The computer program product of claim 16, wherein the pop-up window comprises one of a scroll up bar or a hyperlink identifying the at least one incoming instant message.

18. The computer program product of claim 16, wherein the computer usable program code for associating the at least one incoming instant message with the at least one outgoing instant message to form a set of related messages comprises:

computer usable program code for reading a first ordering tag for the at least one incoming instant message and a second ordering tag for the at least one outgoing instant message;

computer usable program code for determining whether the first ordering tag matches the second ordering tag; and

responsive to the first ordering tag matching the second ordering tag, computer usable program code for linking the at least one incoming instant message and the at least one outgoing instant message.

19. The computer program product of claim 18, wherein the first ordering tag and the second ordering tag comprises a message string identification which identifies the at least one incoming instant message and the at least one outgoing instant message as part of a message string.

20. The computer program product of claim 18, wherein the first ordering tag and the second ordering tag comprises an ordering identification which determines the order of the at least one incoming instant message and the at least one outgoing instant message within the message string.