METHOD, APPARATUS OR SOFTWARE FOR MANAGING A DATA PROCESSING PROCESS

• US 20080270212A1
• Filed: 04/25/2007
• Published: 10/30/2008
• Est. Priority Date: 04/25/2007
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Gale, Martin J., Chessell, Amanda Elizabeth, Sharp, Christopher Edward, BLIGHT, JEFFREY
• Application Number:
  US11/739,706
• Publication Number:
  US 20080270212A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06F 2209/508 Monitor
• CPC Class Codes: G06F 9/5038 considering the execution order of a plurality of tasks, e.g. taking priority or time dependency constraints into consideration scheduling strategies G06F9/4881 and subgroups
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations

Abstract

A method, apparatus and software is disclosed for managing a data processing process in the form of a workflow, where activities in the workflow can use services or sub-processes to complete their task. A policy is associated with such activities to indicate how the data processing process should manage the situation where an activity'"'"'s performance is not acceptable. This includes a policy for replacing or substituting the service or sub-process.

Claims

1. A method for managing a workflow process comprising one or more activities, said method comprising the steps of:

a) creating a workflow definition that defines a sequence of activities which comprise a workflow process;

b) identifying a first activity implementation for providing services to one or more of said activities and assigning said first activity implementation to a first said activity;

c) associating a set of one or more performance criteria for the performance of said first activity implementation when providing services to said first activity;

monitoring the performance of said first activity implementation against said set of performance criteria;

e) identifying a second activity implementation for providing services to said first activity; and

f) if said first activity implementation fails to meet one or more of said performance criteria, then assigning said second activity implementation to said first activity in place of said first activity implementation.

2. A method according to claim 1 in which said workflow definition for said workflow is annotated so as to identify said set of performance criteria for said first activity implementation when providing services to said first activity.

3. A method according to claim 2 including the additional step of extending the replacement of the first activity implementation by said second activity implementation to one or more other managed workflow processes including said first activity implementation.

4. A method according to claim 3 in which a plurality of sets of performance criteria are determined for said first activity implementation, each said set relating to the performance of said activity implementation when providing services to a different activity.

5. A method according to claim 3 in which said second activity implementation is tested against said set of performance criteria prior to being assigned in place of said first activity implementation.

6. A method according to claim 3 in which said performance criteria are defined in a policy.

7. A method according to claim 6 in which said activity implementation are provided as a service by one or more service providers.

8. A method for managing a workflow in which said workflow comprises one or more business processes, the method comprising the steps of:

a) identifying a first service provider for providing services to one or more of said business processes and assigning a first service provider to one or more of said business processes;

b) determining a policy comprising of one or more performance criteria for services provided by said first service provider;

c) monitoring the performance of services provided by said first service provider against said policy;

d) identifying a second service provider for providing services to one or more of said business processes; and

e) if services provided by said first service provider fails to meet one or more of said performance criteria then assigning said second service provider to provide services to said given business process in place of said first service provider.

9. A method according to claim 8 including the additional step of extending the replacement of the first service provider by said second service provider to one or more other managed workflow processes to which the first service provider had been providing services.

10. Apparatus for managing a workflow process comprising one or more activities, said apparatus comprising:

workflow definition logic that defines a sequence of activities which comprise a workflow process;

assignment logic that identifies a first activity implementation for providing services to one or more of said activities and assigns said first activity implementations to a first said activity;

association logic that associates a set of one or more performance criteria for the performance of said first activity implementation when providing services to said first activity;

a performance monitor that monitor the performance of said first activity implementation against said set of performance criteria;

logic that identifies a second activity implementation for providing services to said first activity; and

replacement logic that assigns said second activity implementation to said first activity in place of said first activity implementation, if said first activity implementation fails to meet one or more of said performance criteria then.

11. An apparatus according to claim 10 wherein each activity implementation is provided by a service provider

12. An apparatus according to claim 11 wherein said replacement logic assigns a new service provider to provide the second activity implementation to replace the first activity implementation that had been provided by a different service provider.

13. A computer program for managing a workflow process comprising one or more activities, said computer program product comprising a machine usable medium embodying program instructions that when loaded into and executed by a computer causes the computer to perform a process comprising the steps of:

a) creating a workflow definition that defines a sequence of activities which comprise the workflow process;

b) identifying a first activity implementation for providing services to one or more of said activities and assigning said first activity implementation to a first said activity;

c) associating a set of one or more performance criteria for the performance of said first activity implementation when providing services to said first activity;

monitoring the performance of said first activity implementation against said set of performance criteria;

e) identifying a second activity implementation for providing services to said first activity; and

f) if said first activity implementation fails to meet one or more of said performance criteria, then assigning said second activity implementation to said first activity in place of said first activity implementation.

14. A computer program product according to claim 13 wherein the program instructions for creating the workflow definition further includes program instructions for annotating the workflow definition so as to identify said set of performance criteria for said first activity implementation when providing services to said first activity.

15. A computer program product according to claim 14 including additional program instructions that cause the computer to extend the replacement of the first activity implementation by said second activity implementation to one or more other managed workflow processes including said first activity implementation.

16. A computer program product according to claim 15 including program instructions for determining a plurality of set of performance criteria for said first activity implementation, each said set relating to the performance of said activity implementation when providing services to different activity.

17. A computer program product according to claim 14 including additional program instructions that result in said second activity implementation being tested against said set of performance criteria prior to being assigned in place of said first activity implementation.

18. A computer program product according to claim 14 in which said activity implementation are provided as a service by one or more service providers.

19. A computer program product for managing a workflow process comprising one or more activities, said computer program product comprising machine usable medium embodying program instructions that when loaded into and executed by a computer causes the computer to perform a process comprising the steps of:

a) identifying a first service provider for providing services to one or more of said business processes and assigning a first service provider to one or more of said business processes;

b) determining a policy comprising of one or more performance criteria for services provided by said first service provider;

c) monitoring the performance of services provided by said first service provider against said policy;

d) identifying a second service provider for providing services to one or more of said business processes; and

e) if services provided by said first service provider fails to meet one or more of said performance criteria then assigning said second service provider to provide services to said given business process in place of said first service provider.