System for concurrent optimization of business economics and customer value

• US 20080270222A1
• Filed: 10/31/2007
• Published: 10/30/2008
• Est. Priority Date: 10/24/2003
• Status: Abandoned Application

• Current Assignee: Tenon & Groove LLC
• Original Assignee: Tenon & Groove LLC
• Inventors: Goel, Sachin
• Application Number:
  US11/981,537
• Publication Number:
  US 20080270222A1
• Time in Patent Office: Days
• US Class Current: 705/10
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0244 Optimization
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0617 Representative agent
• CPC Class Codes: G06Q 30/0621 Item configuration or customization
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A computer-implemented system and method for an airline to enhance customers'"'"' experience. A computer-implemented service is operated that delivers to a customer an option to fly on up to n of m selected flights, where m and n are whole numbers and n<m. Information is recorded in a data store, pertaining to said option. In addition, a system is operated to define each of the n chosen flights, whereby after each of the n chosen flights is defined, the customer can fly on said chosen flight. The information pertaining to said defined flights is recorded in a data store.

Claims

1. A computer-implemented system to define customer preferences, comprising:

a. a data processor being adapted to record including relevant information regarding products;

b. a data processor being adapted to receive at least one input that defines customer preferences regarding at least utilizing up to n of m selected products, where n is less than m;

c. a data processor being adapted to record the information pertaining to said preferences in a data store; and

d. a data processor being adapted to receive at least one input that enables use of said preferences to optimize value for at least one of customers, company and an entity other than said company.