Method and Apparatus for Controlling Document Service Requests from a Mobile Device

• US 20080270516A1
• Filed: 07/01/2008
• Published: 10/30/2008
• Est. Priority Date: 02/28/2003
• Status: Active Grant

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: RAGNET, Francois, Fernstrom, Christer
• Granted Patent: US 7,930,407 B2
• Time in Patent Office: Days
• US Class Current: 709/202
• CPC Class Codes: G06F 16/93 Document management systems

Abstract

Methods for controlling a document service request involve defining a document service request workflow and redirecting document service requests from the mobile device. In one embodiment, through a short-range connection with a document processing device on a foreign network, a mobile device establishes a secure connection to the mobile device'"'"'s native network to identify a document stored on a file server operating thereon. Once a document is identified, the mobile device over the secure connection initiates a document service request by requesting an output server operating on the native network to retrieve and convert the identified document into an output-ready format suitable for the document processing device. Upon receipt of the output-ready document, the mobile device resends the output-ready document over a local connection to the document processing device to carry out the document service request.

Claims

1. A method for redirecting document service requests at a first document processing device using a mobile device, comprising:

receiving information at the first document processing device that identifies a user of the mobile device;

identifying at the first document processing device those document service requests submitted by the user of the mobile device;

determining at the first document processing device status information concerning the user submitted document service requests; and

transmitting from the first document processing device to the mobile device the status information concerning the user submitted document service requests to allow the user of the mobile device to assess whether the first document processing device is capable of carrying out the user submitted document service requests; and

wherein in response to receiving from the mobile device at the first document processing device ones of the user submitted document service requests selected for redirection, the first document processing device redirects the ones of the user submitted document service requests selected for redirection to a second document processing device.

2. The method according to claim 1, wherein the user of the mobile device has access rights to a foreign network.

3. The method according to claim 1, wherein the first document processing device identifies the document service requests submitted by the user of the mobile device by querying a system manager.

4. The method according to claim 1, wherein the first document processing device identifies the document service requests submitted by the user of the mobile device by querying a document server.

5. The method according to claim 1, wherein the status information concerning the user submitted document requests determined at the first document processing device includes functional status information, operating status information or combinations thereof.

6. The method according to claim 1, wherein in response to receiving at the first document processing device a request for redirecting ones of the user submitted document service requests, the first document processing device provides the mobile device with a list of alternate document processing devices, which includes the second document processing device, for carrying out the ones of the user submitted document service requests to be selected by the user of the mobile device.

7. The method according to claim 6, wherein management of the user submitted documents service request terminates if at least one of the user submitted document service requests are not selected by the mobile user.

8. The method according to claim 6, wherein in response to the user at the mobile computing device selecting the second document processing device from the list of document processing devices, the first document processing device receives from the mobile device the ones of the user submitted document service requests selected for redirection to the second document processing device.

9. The method according to claim 6, wherein the first document processing device provides the mobile device with directions of the second document processing device to which the first document processing device redirects the ones of the user submitted document service requests selected for redirection by the mobile user.

10. The method according to claim 6, wherein the first document processing device provides the mobile device with an image of the second document processing device to which the first document processing device redirects the ones of the user submitted document service requests selected for redirection by the mobile user.