SYSTEM AND METHOD FOR RELATIONSHIP MANAGEMENT

• US 20080270939A1
• Filed: 04/30/2007
• Published: 10/30/2008
• Est. Priority Date: 04/30/2007
• Status: Abandoned Application

• Current Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Mueller, Katrin
• Application Number:
  US11/742,121
• Publication Number:
  US 20080270939A1
• Time in Patent Office: Days
• US Class Current: 715/811
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A network usage history associated with a user is obtained (202). The network usage history includes information relating to a first usage and a second usage of the network by the user. A graphical representation is formed that distinguishes the first usage and the second usage of the at least one network by the user and characterizes the first usage and the second usage (204). The graphical representation is presented to the user at the mobile station (206). Interactive navigation through the graphical representation presented to the user is facilitated in order to obtain information relating to a contact of the user and enable communication with the contact (208).

Claims

1. A method of operating a mobile station comprising:

obtaining a network usage history associated with a user, the network usage history comprising information relating to a first usage and a second usage of at least one network by the user;

forming a graphical representation that distinguishes the first usage and the second usage of the at least one network by the user and characterizes the first usage and the second usage;

presenting the graphical representation to the user at the mobile station; and

facilitating interactive navigation through the graphical representation presented to the user in order to obtain information relating to a contact of the user and enable communication with the contact.

2. The method of claim 1 wherein the first usage comprises a personal-related usage and the second usage comprises a non-personal-related usage.

3. The method of claim 1 wherein facilitating interactive navigation comprises facilitating movement between a plurality of different levels of information associated with the graphical representation.

4. The method of claim 3 wherein facilitating the movement between a plurality of different levels of information comprises facilitating the selection of a graphical indicator at a first level in order to move to a second level.

5. The method of claim 1 further applying a set of rules to the network usage history to determine a preferred contact list.

6. The method of claim 5 further comprising presenting the preferred contact list to the user at the mobile station.

7. A method of operating a mobile station comprising:

obtaining a network usage history associated with a user, the network usage history comprising information relating to a plurality of usages of at least one network by the user;

applying a set of rules to the plurality of usages of the at least one network by the user to provide corresponding results

8. The method of claim 7 further comprising, based upon the corresponding results, altering at least one operating parameter of a network element.

9. The method of claim 8 wherein the network element is selected from a group comprising:

a mobile station and a network service.

10. The method of claim 7 further comprising determining a preferred contact list from the network usage history.

11. The method of claim 9 further comprising analyzing the preferred contact list to determine at least one mobile station action.

12. The method of claim 10 wherein the mobile station action is selected from a group comprising:

presenting a reminder to the user to communicate with a contact on the preferred contact list; and

sending a message to a service provider.

13. The method of claim 7 further comprising:

forming a graphical representation that distinguishes the plurality of usages of the at least one network by the user;

presenting the graphical representation to the user at the mobile station; and

facilitating interactive navigation through the graphical representation presented to the user in order to obtain information relating to a contact of the user.

14. A device comprising:

a receiver configured and arranged to obtain a network usage history associated with a user, the usage history comprising information relating to a first usage and a second usage of at least one network by the user;

a graphical user interface; and

a controller coupled to the receiver and the graphical user interface, the controller being configured and arranged to form a graphical representation that distinguishes between the first usage and the second usage and to present the graphical representation to the user on the graphical user interface, the controller further configured and arranged to receive user interactions from the graphical user interface and navigate through the graphical representation according to the user interactions.

15. The device of claim 14 wherein the first usage comprises a personal-related usage and the second usage comprises a non-personal-related usage

16. The device of claim 14 wherein the controller is further programmed to apply a set of rules to the first usage and the second usage and based upon a result of the application of the rules, to alter at least one operating parameter of the device.

17. The device of claim 16 wherein the at least one operating parameter is selected from a group comprising:

a call signal parameter;

a volume of a call;

an automatic decline setting; and

a ring-tone type.

18. The device of claim 14 wherein the controller is further programmed to determine a preferred contact list from the network usage history.

19. The device of claim 18 wherein the controller is further programmed to present the preferred contact list to the user at the graphical user interface.

20. The device of claim 19 wherein the controller is further programmed to perform an analysis of the preferred contact list in order to determine at least device action based upon the analysis.