PRODUCTS AND PROCESSES FOR OPERATIONS MANAGEMENT OF CASINO, LEISURE AND HOSPITALITY INDUSTRY
First Claim
Patent Images
1. A system for real time operational support of casino dealer coordinator functions comprising:
- a suite of computerized dealer coordinator application software programs linked together to provide real time operational support for casino dealer coordinator gaming functions, said suite including programs configured to facilitate electronic scheduling and dealer rotation functions as well as optionally other related functions in support of casino dealer coordinator functions;
a central database for storing said suite of dealer coordinator application software programs and other data;
an application software program server for facilitating execution of said dealer coordinator application software programs;
at least one client computing or display device on which said dealer coordinator application software programs or data may be executed, linked or displayed; and
at least one user interface associated with the at least one client computing or display device, said user interface being configured to display and/or enable initiation, execution, and interaction with the application software programs and data stored on the central database;
wherein said application software program server enables communication and transmission of data between the central database and the at least one client computing or display device;
wherein the central database, application software program server, at least one client computing or display device and application software programs are configured to facilitate integrated real time operational support for casino dealer coordinator functions and wherein information generated by or associated with a particular application software program may also be used during execution of another related gaming application software program.
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Abstract
In various embodiments of this invention, a suite of customized computer software applications, a linked or wireless computer network and accessory components cooperate to enhance and extend customer and employee resource management in the casino/gaming environment.
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Citations
26 Claims
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1. A system for real time operational support of casino dealer coordinator functions comprising:
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a suite of computerized dealer coordinator application software programs linked together to provide real time operational support for casino dealer coordinator gaming functions, said suite including programs configured to facilitate electronic scheduling and dealer rotation functions as well as optionally other related functions in support of casino dealer coordinator functions; a central database for storing said suite of dealer coordinator application software programs and other data; an application software program server for facilitating execution of said dealer coordinator application software programs; at least one client computing or display device on which said dealer coordinator application software programs or data may be executed, linked or displayed; and at least one user interface associated with the at least one client computing or display device, said user interface being configured to display and/or enable initiation, execution, and interaction with the application software programs and data stored on the central database; wherein said application software program server enables communication and transmission of data between the central database and the at least one client computing or display device; wherein the central database, application software program server, at least one client computing or display device and application software programs are configured to facilitate integrated real time operational support for casino dealer coordinator functions and wherein information generated by or associated with a particular application software program may also be used during execution of another related gaming application software program. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system for real time operational support of casino dealer coordinator functions comprising:
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a suite of computerized dealer coordinator application software programs linked together to provide real time operational support for casino dealer coordinator gaming functions, said suite including programs configured to facilitate electronic scheduling and dealer rotation functions as well as optionally other related functions in support of casino dealer coordinator functions; a central database for storing said suite of dealer coordinator application software programs and other data; an application software program server for facilitating execution of said dealer coordinator application software programs; at least one client computing or display device on which said dealer coordinator application software programs or data may be executed, or linked or displayed; and at least one user interface associated with the at least one client computing or display device, said user interface being configured to display and/or enable initiation, execution, and interaction with the application software programs and data stored on the central database; wherein said application software program server enables communication and transmission of data between the central database and the at least one client computing or display device; wherein the central database, application software program server, at least one client computing or display device and application software programs are configured to facilitate integrated real time operational support for casino dealer coordinator functions;
wherein information generated by or associated with a particular application software program may also be used during execution of another related application software program and wherein said system is configured to facilitate automatic generation of dealer schedules and rotations based on predetermined criteria. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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Specification