Assisting the response to an electronic mail message
First Claim
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1. A computer readable storage medium storing a software program that, when executed by a computer, causes the computer to perform a method comprising:
- opening an electronic mail message addressed to a recipient;
opening a reply window in which to prepare a reply to a sender of the opened electronic mail message;
in response to opening a reply window, determining whether one or more available electronic mail messages, also addressed to the recipient, are related to the open electronic mail message; and
notifying the recipient of the open electronic mail message if any available electronic mail messages are determined as being related to the open electronic mail message.
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Abstract
A method, article of manufacture and apparatus for assisting an electronic mail (e-mail) response message by providing e-mail messages related to an open e-mail message. Specifically, the method determines whether an available e-mail message is related to the open e-mail message. Available e-mail messages may include unopened, previously opened, or incoming e-mail messages. As such, the user is warned of all relevant e-mail messages before responding with a reply message or a forward message.
17 Citations
14 Claims
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1. A computer readable storage medium storing a software program that, when executed by a computer, causes the computer to perform a method comprising:
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opening an electronic mail message addressed to a recipient; opening a reply window in which to prepare a reply to a sender of the opened electronic mail message; in response to opening a reply window, determining whether one or more available electronic mail messages, also addressed to the recipient, are related to the open electronic mail message; and notifying the recipient of the open electronic mail message if any available electronic mail messages are determined as being related to the open electronic mail message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A computer readable storage medium storing a software program that, when executed by a computer, causes the computer to perform a method comprising:
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opening the electronic mail message addressed to a recipient; on the basis of the open electronic mail message, and in response to opening a reply window in which to prepare a reply to a sender of the open electronic mail message, identifying one or more available electronic mail messages, also addressed to the recipient, as related to the open electronic mail message; displaying a list of the available electronic mail messages identified as related to the open electronic mail message, wherein the list excludes the open electronic mail message; and sending a response to a sender of the open electronic mail message, wherein the content of the response accounts for at least one of the available electronic mail messages determined to be related to the open electronic mail message.
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Specification