Method, Process and System for Survey Data Acquisition and Analysis
First Claim
1. A system for survey data acquisition and analysis, comprising:
- at least one central processing system, including;
(i) a storage device configured to obtain and store data;
(ii) a processing device configured to process data; and
(iii) a communication device configured to transmit or receive data; and
at least one portable computing device, including;
(i) a display device configured to visually display content to a user, the content comprising at least one survey question;
(ii) an input device configured to receive survey data input by the user in response to the at least one survey question;
(iii) a processing device configured to process the survey data input by the user; and
(iv) a communication device in communication with the communication device of the at least one central processing system and configured to transmit or receive data, wherein the communication device is further configured to transmit at least a portion of the survey data to the at least one central processing system;
wherein the processing device of the at least one central processing system processes survey data received from the at least one portable computing device.
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Accused Products
Abstract
A system for survey data acquisition and analysis, including: at least one central processing system, including a storage device, a processing device and a communication device; and at least one portable computing device, including: a display device configured to visually display content to a user, the content comprising at least one survey question; an input device for receiving survey data input by the user in response to the at least one survey question; a processing device for processing the survey data input by the user; and a communication device in communication with the communication device of the at least one central processing system for transmitting or receiving data. The processing device of the at least one central processing system processes survey data received from the at least one portable computing device. Further methods and processes for survey data acquisition and analysis are also disclosed.
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Citations
26 Claims
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1. A system for survey data acquisition and analysis, comprising:
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at least one central processing system, including;
(i) a storage device configured to obtain and store data;
(ii) a processing device configured to process data; and
(iii) a communication device configured to transmit or receive data; andat least one portable computing device, including; (i) a display device configured to visually display content to a user, the content comprising at least one survey question; (ii) an input device configured to receive survey data input by the user in response to the at least one survey question; (iii) a processing device configured to process the survey data input by the user; and (iv) a communication device in communication with the communication device of the at least one central processing system and configured to transmit or receive data, wherein the communication device is further configured to transmit at least a portion of the survey data to the at least one central processing system; wherein the processing device of the at least one central processing system processes survey data received from the at least one portable computing device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A control interface for a survey data acquisition and analysis system, the control interface comprising at least one of the following:
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an account management section configured to receive, process and display content representative of administration data; a reporting section configured to receive, process and display content representative of at least one of the following;
input data, employer data, employee data, identification data, survey data, communication data, contact data, satisfaction data, threshold data, analyzed data, improvement data, suggestion data, reinforcement data, textual data, graphical data or any combination thereof; anda control section configured to receive, process, and display content representative of control data. - View Dependent Claims (18, 19, 20, 21)
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22. A system for survey data acquisition and analysis, comprising:
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at least one portable computing device, including; (i) a display device configured to visually display content to a user, the content comprising at least one survey question; (ii) an input device configured to receive survey data input by the user in response to the at least one survey question; (iii) a processing device configured to process the survey data input by the user; and (iv) a communication device configured to transmit or receive data, wherein the communication device is further configured to transmit survey data; and at least one central processing system in communication with the at least one portable computing system and configured to receive at least a portion of the survey data input by the user, wherein the at least one central processing system comprises a configurable rule set, and wherein at least a portion of the survey data input by the user is applied to the rule set, which generates action data based upon the application, and wherein the action data comprises at least one of the following;
communication data, contact data, employer data, employee data, satisfaction data, threshold data, analyzed data, improvement data, suggestion data, reinforcement data, a message, a textual message, a predefined message, a configurable message or any combination thereof.
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23. A system for survey data acquisition comprising at least one portable computing device, including:
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(i) a display device configured to visually display content to a user, the content comprising at least one survey question; (ii) an input device configured to receive survey data input by the user in response to the at least one survey question; (iii) a processing device configured to process the survey data input by the user; and (iv) a communication device configured to transmit or receive data, wherein the communication device is further configured to transmit at least a portion of the survey data.
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24. A method of acquiring survey data from at least one user, the method comprising:
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providing the user with at least one portable computing device at a retail establishment; and obtaining survey data input by the user on the portable computing device. - View Dependent Claims (25)
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26. A method of acquiring and analyzing survey data, the method comprising:
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providing the user with at least one portable computing device at a retail establishment; obtaining survey data input by the user on the portable computing device; analyzing the survey data input by the user; generating action data for use by a specified person affiliated with the retail establishment; and transmitting the action data to the specified person in a viewable format.
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Specification