AUTOMATIC ROUTING OF COMMUNICATIONS TO USER ENDPOINTS
First Claim
Patent Images
1. A method comprising:
- receiving configuration information relating to forwarding of communications in a network from a first endpoint to one or more additional endpoints;
receiving presence information for the endpoints, the presence information including proximity information indicating whether pairs of the endpoints are in physical proximity to one another; and
forwarding communications destined for the first of the additional endpoints to a second of the additional endpoints based on the configuration information and the presence information.
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Abstract
A system may receive configuration information relating to forwarding of communications in a network from a first endpoint to other endpoints. Presence information may also be received for the endpoints. The presence information may include proximity information indicating whether pairs of the endpoints are in physical proximity to one another. The system may forward communications destined for a first of the plurality of endpoints to a second of the plurality of endpoints based on the configuration information and the presence information.
153 Citations
22 Claims
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1. A method comprising:
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receiving configuration information relating to forwarding of communications in a network from a first endpoint to one or more additional endpoints; receiving presence information for the endpoints, the presence information including proximity information indicating whether pairs of the endpoints are in physical proximity to one another; and forwarding communications destined for the first of the additional endpoints to a second of the additional endpoints based on the configuration information and the presence information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system in a network, the system comprising:
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a web server to receive configuration information from a user, the configuration information relating to forwarding of communications in the network between various ones of a plurality of endpoints, the configuration information including user configurable conditions describing when communications to one of the plurality of endpoints is to be automatically forwarded to a second of the plurality of endpoints; and a presence server to maintain presence information for the plurality of endpoints; and an application server to coordinate forwarding of the communications in the network between the plurality of endpoints based on the presence information and based on the configuration information. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A method comprising:
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receiving an indication that a first endpoint of a user is to have calls to the first endpoint automatically forwarded to one or more of a plurality of other endpoints of the user; receiving a relative priority by which the plurality of other endpoints are to be forwarded the calls; receiving conditions defining states of the first endpoint and the plurality of other endpoints by which the calls are to automatically forwarded to the one or more of the plurality of other endpoints; automatically setting up call forwarding for calls from the first endpoint to the one or more of the plurality of other endpoints based on the priority information and the condition information; and automatically modifying call forwarding for calls from the first endpoint to the one or more of the plurality of other endpoints as states of the first endpoint and the plurality of other endpoints change. - View Dependent Claims (20, 21, 22)
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Specification