CALL PROGRAMMING APPARATUS AND METHOD
First Claim
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1. A call programming method for establishing a customer profile for processing subsequently received calls to a subscriber, the method comprising:
- in response to a received subscriber data entry;
entering one ofa one number programming routine,a sequential number programming routine, anda simultaneous number programming routine;
receiving subscriber entries defining the processing of subsequently received calls to the subscriber to establish the customer profile; and
storing the customer profile for subsequent access when processing calls for the subscriber.
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Abstract
A method of routing incoming telephone calls and programming routing options and apparatus that allows incoming calls to be routed according to various criteria programmed by a subscriber.
25 Citations
24 Claims
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1. A call programming method for establishing a customer profile for processing subsequently received calls to a subscriber, the method comprising:
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in response to a received subscriber data entry;
entering one ofa one number programming routine, a sequential number programming routine, and a simultaneous number programming routine; receiving subscriber entries defining the processing of subsequently received calls to the subscriber to establish the customer profile; and storing the customer profile for subsequent access when processing calls for the subscriber. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification