COMMUNICATING A REAL-TIME TEXT RESPONSE

• US 20080293384A1
• Filed: 05/24/2007
• Published: 11/27/2008
• Est. Priority Date: 05/24/2007
• Status: Abandoned Application

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Jones, Paul Edwin
• Application Number:
  US11/753,085
• Publication Number:
  US 20080293384A1
• Time in Patent Office: Days
• US Class Current: 455/412.1
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression

Abstract

In one embodiment, a method includes receiving a communication from a text telephone via a packet-switched network. The method also includes, automatically and without user intervention, generating a real-time text response to the communication from the text telephone and, automatically and without user intervention, communicating the real-time text response to the text telephone via the packet-switched network for presentation to a user at the text telephone.

Claims

1. An apparatus comprising:

one or more processors; and

a memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to;

receive a communication from a text telephone via a packet-switched network;

automatically and without user intervention, generate a real-time text response to the communication from the text telephone; and

automatically and without user intervention, communicate the real-time text response to the text telephone via the packet-switched network for presentation to a user at the text telephone.

2. The apparatus of claim 1, wherein the text telephone comprises a legacy telephone coupled to a gateway coupled to an Internet Protocol (IP) network, the legacy telephone comprising telecommunications device for the deaf (TDD) functionality.

3. The apparatus of claim 1, wherein the text telephone is a mobile phone.

4. The apparatus of claim 1, wherein the communication from the text telephone to the apparatus is an Internet Protocol (IP) communication.

5. The apparatus of claim 1, wherein the real-time text response prompts a user at the text telephone to provide real-time text input.

6. The apparatus of claim 1, wherein the real-time text response provides a menu of options for real-time text selection by a user at the text telephone.

7. The apparatus of claim 1, wherein the processors are further operable when executing the instructions to:

receive a real-time text reply from the text telephone in response to the real-time text response; and

communicate the real-time text reply for processing according to information in the real-time text reply.

8. The apparatus of claim 1, wherein the processors are further operable when executing the instructions to:

receive a real-time text reply from the text telephone in response to the real-time text response; and

trigger one or more call-handling events according to information in the real-time text reply.

9. A method comprising:

receiving a communication from a text telephone via a packet-switched network;

automatically and without user intervention, generating a real-time text response to the communication from the text telephone; and

automatically and without user intervention, communicating the real-time text response to the text telephone via the packet-switched network for presentation to a user at the text telephone.

10. The method of claim 9, wherein the text telephone comprises a legacy telephone coupled to a gateway coupled to an Internet Protocol (IP) network, the legacy telephone comprising telecommunications device for the deaf (TDD) functionality.

11. The method of claim 9, wherein the text telephone is a mobile phone.

12. The method of claim 9, wherein the communication from the text telephone is an Internet Protocol (IP) communication.

13. The method of claim 9, wherein the real-time text response prompts a user at the text telephone to provide real-time text input.

14. The method of claim 9, wherein the real-time text response provides a menu of options for real-time text selection by a user at the text telephone.

15. The method of claim 9, further comprising:

receiving a real-time text reply from the text telephone in response to the real-time text response; and

communicating the real-time text reply for processing according to information in the real-time text reply.

16. The method of claim 9, further comprising:

receiving a real-time text reply from the text telephone in response to the real-time text response; and

triggering one or more call-handling events according to information in the real-time text reply.

17. Logic encoded in one or more tangible media for execution and when executed operable to:

receive a communication from a text telephone via a packet-switched network;

automatically and without user intervention, generate a real-time text response to the communication from the text telephone; and

automatically and without user intervention, communicate the real-time text response to the text telephone via the packet-switched network for presentation to a user at the text telephone.

18. The logic of claim 17, wherein the text telephone comprises a legacy telephone coupled to a gateway coupled to an Internet Protocol (IP) network, the legacy telephone comprising telecommunications device for the deaf (TDD) functionality.

19. The logic of claim 17, wherein the real-time text response prompts a user at the text telephone to provide real-time text input.

20. The logic of claim 17, wherein the real-time text response provides a menu of options for real-time text selection by a user at the text telephone.

21. The logic of claim 17, wherein, when executed, further operable to:

receive a real-time text reply from the text telephone in response to the real-time text response; and

communicate the real-time text reply for processing according to information in the real-time text reply.

22. The logic of claim 17, wherein, when executed, further operable to:

receive a real-time text reply from the text telephone in response to the real-time text response; and

trigger one or more call-handling events according to information in the real-time text reply.