SYSTEM AND METHOD FOR DIAGNOSING AND MANAGING INFORMATION TECHNOLOGY RESOURCES
First Claim
1. A method for diagnosing and managing an information technology infrastructure, comprising:
- defining associations among a plurality of information technology resources, a plurality of services supported by the information technology resources, and a plurality of business processes supported by the services;
identifying a status change for at least one of the information technology resources, the services, or the business processes;
determining an impact of the identified status change based on the defined associations, the determined impact relating to a cost of the identified status change on information technology resources, services, or business processes impacted by the identified status change; and
performing at least action in response to the determined impact.
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Accused Products
Abstract
A system and method for diagnosing and managing resources in an information technology (IT) infrastructure is provided. The system and method may include storing information relating to a plurality of IT resources, business processes that use the IT resources, and services that support the business processes. Associations may be generated among the IT resource information, the business process information, and the service information. As such, when a change in status occurs for any of the IT resources, the business processes, or the services, the generated associations may be used to determine an impact on other IT resources, business processes, or services.
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Citations
22 Claims
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1. A method for diagnosing and managing an information technology infrastructure, comprising:
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defining associations among a plurality of information technology resources, a plurality of services supported by the information technology resources, and a plurality of business processes supported by the services; identifying a status change for at least one of the information technology resources, the services, or the business processes; determining an impact of the identified status change based on the defined associations, the determined impact relating to a cost of the identified status change on information technology resources, services, or business processes impacted by the identified status change; and performing at least action in response to the determined impact. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for diagnosing and managing an information technology infrastructure, comprising:
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an information technology infrastructure including a plurality of information technology resources; a data repository storing information relating to the information technology resources, a plurality of information technology services supported by the information technology resources and a plurality of enterprise business processes supported by the services; and at least one computer readable medium storing computer executable instructions for managing the information technology resources, the services, and the business processes, the instructions operable to; process associations among the information technology resources, the services, and the business processes; identify a status change for at least one of the information technology resources, the services, or the business processes; determine an impact of the identified status change based on the defined associations, the determined impact relating to a cost of the identified status change on information technology resources, services, or business processes impacted by the identified status change; and perform at least action in response to the determined impact. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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Specification