System and method for structuring information
First Claim
Patent Images
1. A translation language for structuring irregular information, comprising:
- at least one compulsory characteristic for defining a particular nuance of an irregular communication; and
at least one term or phrase corresponding to the at least one compulsory characteristic for further defining the particular nuance of the irregular communication.
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Accused Products
Abstract
A translational language system and method for structuring irregular, or unstructured, information are provided. The language system comprising at least one compulsory characteristic for defining a particular nuance of an irregular communication; and at least one term or phrase corresponding to the at least one compulsory characteristic for further defining the particular nuance of the irregular communication.
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Citations
53 Claims
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1. A translation language for structuring irregular information, comprising:
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at least one compulsory characteristic for defining a particular nuance of an irregular communication; and at least one term or phrase corresponding to the at least one compulsory characteristic for further defining the particular nuance of the irregular communication. - View Dependent Claims (2, 3, 6, 7, 8, 9)
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- 4. The translation language of claim one wherein the at least one compulsory characteristic relates to at least one organizationally relevant meaning.
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10. A system for structuring information, comprising:
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means for encountering information; and means for structuring the information by translating or interpreting it using a translation language. - View Dependent Claims (11, 12, 13, 14)
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15. A process for structuring unstructured information, comprising:
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receiving unstructured information; and structuring the unstructured information by translating it using a translation language, the translation language comprising a predetermined number of compulsory characteristics relating to particular nuances of the unstructured information. - View Dependent Claims (16, 17, 18, 19)
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20. A process for structuring information, comprising:
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receiving information content in a first language; and translating the information content to a second language by associating at least one particular nuance of the information'"'"'s content to at least one part of the speech of the second language. - View Dependent Claims (21)
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22. A process for structuring communication or information using a translation language, comprising:
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creating at least one part of speech of a translational language for use in translating incoming information; and associating at least one particular nuance of the incoming information with the at least one part of speech. - View Dependent Claims (23, 24)
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25. A method for structuring communication/information, comprising:
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receiving information/communication in a first language; translating the information/communication to a finite number of characteristics in a second language based on the information/communication'"'"'s content; and structuring the information/communication based on the particular combination of characteristics. - View Dependent Claims (26, 27, 28, 29)
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30. A process for translating an incoming communication, comprising:
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receiving a communication; winnowing the communication down to a predetermined number of characteristics using a translation language, the translation language comprising a predetermined number of organizationally relevant compulsory characteristics relating to particular nuances of the unstructured information; and determining the meaning of the incoming communication based on the predetermined number of organizationally relevant compulsory characteristics. - View Dependent Claims (31, 32, 33, 34)
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35. A method for translating incoming communications, comprising:
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receiving an incoming communication; forwarding the incoming communication to a live operator for translation; and learning how to translate similar incoming communications in the future using a translation language, the translation being based on the live operator'"'"'s resolution. - View Dependent Claims (36)
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37. A process for structuring information, comprising:
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encounter unstructured information; determining whether the unstructured information is processable; forwarding the information to a live agent for processing using a translational language; and learning how to process similar unstructured information in the future based on the live agent'"'"'s resolution. - View Dependent Claims (38, 39)
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40. A method for processing incoming communications, comprising:
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receiving an incoming communication; translating all or part of a percentage of the incoming communication using a human agent utilizing a translation meta language, the translation meta language comprising a predetermined number of compulsory characteristics relating to particular nuances of the unstructured information; assessing how the incoming communication has been or is being processed by the human agent or other human operators; and refining all or part of the automated translation system based on such assessment.
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41. A method for structuring information, comprising:
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encountering unstructured information; translating all or part of the unstructured information; and refining the translation of all or part of the unstructured information based on a live agent'"'"'s translation of all or part of the unstructured information. - View Dependent Claims (42, 43, 44, 45)
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46. A method for translating recursive information comprising:
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encountering recursive information; translating all or part of the recursive information; and refining the translation of all or part of the recursive information based on a live agent'"'"'s translation of all or part of the recursive information.
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47. A method for structuring information, comprising:
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encountering audio or visual information; and translating all or part of the audio or visual information using a translation language. - View Dependent Claims (48)
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49. A method for systematically describing and structuring information, comprising:
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encountering audio or visual information; and describing or classifying the said information using a meta (or translational) language system in order to improve accessibility and utility of said information.
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50. A system for structuring information, comprising:
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means for encountering audio or visual information; and means for translating all or part of the audio or visual information using a translation language.
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51. A method for processing a search request, comprising:
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receiving a request for information from a user; translating the request for information into an organizationally relevant format; resolving the organizationally relevant format against a database of information; and providing the user with information responsive to the request for information.
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52. A system for processing information, comprising:
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a reception module for receiving incoming audio or visual information; and a translation module for translating the incoming audio or visual information using a translation language.
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53. A system for processing a request for information, comprising:
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a reception module for receiving a request for information; and a refining module for refining the search request to an organizationally relevant format using a translation language.
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Specification