SYSTEMS AND METHODS FOR IMPROVED FORUMS
First Claim
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1. A method of searching, the method comprising:
- receiving a query in a structured forum;
searching a certified knowledgebase based on the query;
providing a plurality of search results ordered based on an associated rating of each search result of the plurality of the search results.
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Abstract
An embodiment relates generally to a method of searching. The method includes receiving a query in a structured forum and searching a general and certified knowledgebase based on the query. The method also includes providing a plurality of search results ordered based on an associated rating of each search result of the plurality of the search results.
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Citations
21 Claims
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1. A method of searching, the method comprising:
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receiving a query in a structured forum; searching a certified knowledgebase based on the query; providing a plurality of search results ordered based on an associated rating of each search result of the plurality of the search results. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. An apparatus for searching, the apparatus comprising:
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at least one memory device configured to store a structured forum, wherein the structured forum is configured to access a general knowledgebase and a certified knowledgebase; an interface module configured to interface with the at least one memory device, wherein the interface module converts received queries into the native language of the at least one memory device; and a forum module configured to process a query in the structured forum, execute a search in the certified knowledgebase based on the query and provide a plurality of search results ordered based on an associated rating of each search result of the plurality of the search results. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A system for searching, the system comprising:
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a service portal configured to provide a single access point for a plurality of users; a knowledge server configured to couple with the service portal, wherein the knowledge server is configured to provide a structured forum for users and access to a general knowledgebase and a certified knowledgebase; and a forum module configured to be executed on the knowledge server, wherein the forum module is configured to process a query from a selected user in the plurality of users for the structured forum, execute a search in the certified knowledgebase based on the query and provide a plurality of search results ordered based on an associated rating of each search result of the plurality of the search results. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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Specification