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Apparatus and methods for workflow management and workflow visibility

  • US 20080301699A1
  • Filed: 06/01/2007
  • Published: 12/04/2008
  • Est. Priority Date: 06/01/2007
  • Status: Abandoned Application
First Claim
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1. A system for viewing and managing work flow in an enterprise in which a plurality of persons may be assigned jobs, the system comprising at least one processor and memory configured to:

  • receive a plurality of requests for performance of jobs;

    associate each of the jobs with a projected time by which the job is to be completed and with a person assigned to complete the job;

    associate each of the plurality of persons with one of a plurality of groups, each group subject to a plurality of levels of oversight;

    use the projected times to determine a current work load of each person and a current work load of each group; and

    use the projected times and current work loads to provide a plurality of views, each view providing at an oversight level associated with the view, current status information as to capacity for additional work.

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