METHODS, APPARATUS, AND COMPUTER-READABLE MEDIA FOR ANALYZING CONVERSATIONAL-TYPE DATA
First Claim
1. A computer-implemented method for analysis of conversational-type data by association of two or more types of extracted information in view of time, the method comprisingautomatically identifying topical segments within the conversational-type data, wherein the conversational-type data comprises a plurality of utterances occurring in a time period;
- andlinking the topical segments with at least one other type of extracted information from the conversational-type data, wherein the linking is based, at least in part, on a sequential order of the utterances.
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Accused Products
Abstract
Methods, apparatus, and computer-readable media for analyzing conversational-type data by association of two or more types of extracted information in view of time are disclosed according to some aspects. In one embodiment, analysis of conversational-type data comprises identification of topical segments within the conversational-type data and linking of the topical segments with at least one other type of pertinent, extracted information. The linking can be based on a sequential order of utterances that compose, at least in part, the conversational-type data.
61 Citations
32 Claims
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1. A computer-implemented method for analysis of conversational-type data by association of two or more types of extracted information in view of time, the method comprising
automatically identifying topical segments within the conversational-type data, wherein the conversational-type data comprises a plurality of utterances occurring in a time period; - and
linking the topical segments with at least one other type of extracted information from the conversational-type data, wherein the linking is based, at least in part, on a sequential order of the utterances. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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- 26. An apparatus for analysis of conversational-type data comprising a plurality of utterances, the apparatus comprising processing circuitry configured to identify and link topical segments and at least one other type of extracted information within the conversational-type data, wherein the linking is based at least in part, on a sequential order of the utterances.
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32. A computer-readable medium having stored thereon a data structure comprising:
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one or more fields containing data representing topical segments within conversational-type data, wherein the conversational-type data comprises a plurality of utterances; one or more fields containing data representing other types of extracted information from the conversational-type data; and one or more fields containing data representing a portion of a sequential order of the utterances over which the topical segments and the other types of extracted information are defined, wherein the topical segments and the other types of extracted information are linked, one with another, based, at least in part, on the sequential order of the utterances.
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Specification