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REAL-TIME INSTALLATION AND/OR CONFIGURATION ASSISTANT

  • US 20080307413A1
  • Filed: 06/11/2007
  • Published: 12/11/2008
  • Est. Priority Date: 06/11/2007
  • Status: Active Grant
First Claim
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1. A method of assisting a user, comprising:

  • displaying a status of at least one of an installation and configuration within a first of a plurality of windows;

    monitoring a point of progress of the at least one of an installation and configuration;

    retrieving knowledgebase information related to the point of progress; and

    displaying the knowledgebase information within a second of the plurality of windows to assist the user with the at least one of the installation and configuration.

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