SERVICE OFFERING FOR THE DELIVERY OF INFORMATION WITH CONTINUING IMPROVEMENT
First Claim
1. An information system comprising:
- a central repository configured to provide results to an information receiver responsive to a submitted information request from an information requestor, wherein the information request is tailored to information privileges granted by an information controller to the information receiver;
at least one intelligent agent that is a software agent configured to manage a transaction based upon transaction criteria associated with the information requester, at the information receiver, and the information controllers; and
a feedback engine configured to adjust said transaction criteria responsive to feedback from the information requester and information receiver, wherein the adjusting comprises adjusting at least one adjustable condition in accordance with the feedback utilizing previously-recorded information for the transaction; and
wherein the feedback engine is further configured to change the previously-recorded information to include the adjusted condition and use the adjusted condition in handling a subsequent request by the information requestor that specifies the information receiver.
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Accused Products
Abstract
A continually improving method for providing information to receivers which can include the step of receiving a request from a remotely located information requestor that specifies at least one information receiver. A transaction can be initiated to handle the request. The transaction can utilize previously recorded information to determine at least one adjustable condition to be used. The previously recorded information can be specific to the information requestor and/or the information receiver. The transaction can generate at least one result for the information receiver. The generated result can be tailored for information privileges granted to the information receiver by an information controller. The result can be conveyed to the information receiver. Feedback can be received concerning the result. At least one of the adjustable conditions can be adjusted in accordance with the feedback. The recorded information can be changed to include the adjusted condition.
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Citations
11 Claims
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1. An information system comprising:
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a central repository configured to provide results to an information receiver responsive to a submitted information request from an information requestor, wherein the information request is tailored to information privileges granted by an information controller to the information receiver; at least one intelligent agent that is a software agent configured to manage a transaction based upon transaction criteria associated with the information requester, at the information receiver, and the information controllers; and a feedback engine configured to adjust said transaction criteria responsive to feedback from the information requester and information receiver, wherein the adjusting comprises adjusting at least one adjustable condition in accordance with the feedback utilizing previously-recorded information for the transaction; and
wherein the feedback engine is further configured to change the previously-recorded information to include the adjusted condition and use the adjusted condition in handling a subsequent request by the information requestor that specifies the information receiver. - View Dependent Claims (2, 3, 4, 5)
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6. A machine-readable storage having stored thereon, a computer program having a plurality of code sections, said code sections executable by a machine for causing the machine to perform the steps of:
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receiving a request from a remotely located information requestor that specifies an information receiver; initiating a transaction to handle the request utilizing previously recorded information to determine at least one adjustable condition used by the transaction, said previously recorded information being specific to at least one of the information requester and the information receiver; the transaction generating at least one result for the information receiver, wherein said generated result is tailored for information privileges granted to the information receiver by an information controller; conveying the result to the information receiver; receiving feedback concerning the result from at least one of the information requestor and the information receiver; adjusting one of the at least one adjustable condition in accordance with the feedback; and changing the recorded information to include the adjusted condition; and using the adjusted condition in handling a subsequent request by the information requestor that specifies the information receiver. - View Dependent Claims (7, 8, 9, 10, 11)
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Specification