System and method for providing virtual multiple lines in a communications system
First Claim
1. A method for providing multiple communication lines using a single access identifier associated with a location, comprising:
- establishing a first communication;
receiving an indication of a second communication;
determining routing information for the first communication; and
routing the second communication based, at least, on the routing information of the first communication.
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Accused Products
Abstract
An exemplary system and method for providing virtual multiple lines in a communication system is provided. The exemplary system allows a plurality of simultaneous phone calls to be conducted via a single access identifier (e.g., phone number). In exemplary embodiments, the system comprises a hub configured to route calls via PSTN and VoIP. The determination as to how the call should be routed may be performed by the hub, a call services server, or a combination of both. At least one client device may be coupled in communication with the hub and configured to enable placement or receipt of a second or subsequent call when a first call is active. The client device is coupled to a communication device which places or receives the second or subsequent call.
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Citations
23 Claims
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1. A method for providing multiple communication lines using a single access identifier associated with a location, comprising:
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establishing a first communication; receiving an indication of a second communication; determining routing information for the first communication; and routing the second communication based, at least, on the routing information of the first communication. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system for providing multiple communication lines via a single access identifier, comprising:
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a line detection module configured to detect status and routing information for an established first communication; a determination module configure to determine how to route a second communication based, at least, on the routing information for the established first communication; and an instruction module configured to generate instructions for routing the second communication based on the determination. - View Dependent Claims (18, 19, 20, 21, 22)
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23. A machine readable medium having embodied thereon a program, the program comprising instructions for a method for providing multiple communication lines using a single access identifier associated with a location, the method comprising:
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establishing a first communication; receiving an indication of a second communication; determining routing information for the first communication; and routing the second communication based, at least, on the routing information of the first communication.
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Specification