Method and apparatus for context based voice dialing

• US 20080317219A1
• Filed: 06/21/2007
• Published: 12/25/2008
• Est. Priority Date: 06/21/2007
• Status: Abandoned Application

• Current Assignee: Siemens Enterprise Communications, Inc. (Atos SE)
• Original Assignee: Siemens Communications Incorporated (Siemens AG)
• Inventors: Manzardo, Marcel
• Application Number:
  US11/820,930
• Publication Number:
  US 20080317219A1
• Time in Patent Office: Days
• US Class Current: 379/88.01
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00

Abstract

A telecommunications device including an address book including a plurality of entries of party names and addresses, the entries including user-defined party contexts; a voice recognition unit configured to receive user input, the user input including names, numbers, and contexts of address book entries; a user context control agent configured to receive context inputs from the voice recognition unit and identify corresponding names and numbers therefrom; and an autodialer configured to dial a number identified by the user context control agent.

Claims

1. A dialer system, comprising:

an address book including a plurality of entries, each entry including a name associated with a corresponding telephone number and one or more fields defining user contexts;

a voice detector configured to detect audio user input;

a search engine configured to receive the audio input from the voice detector and search the address book for entries associated with the audio user input, the audio user input including one or more user contexts, and configured to output one or more numbers corresponding to the audio input; and

a dialer configured to dial a selected one of the one or more output numbers.

2. A system in accordance with claim 1, further including a presence system wherein the search engine is configured to filter the output one or more numbers according to a presence status.

3. A system in accordance with claim 1, further including means for selecting which of the one or more numbers is to be used by the dialer for calling.

4. A telecommunications system, comprising:

a network;

a plurality of network clients;

an address server including;

a plurality of user address books having a plurality of entries each entry including a name associated with a corresponding telephone number and one or more fields defining user contexts;

a voice detector configured to detect audio user input;

a search engine configured to receive the audio input from the voice detector and search the address book for entries associated with the audio user input, the audio user input including one or more user contexts, and configured to output one or more numbers corresponding to the audio input; and

a dialer configured to dial a selected one of the one or more output numbers such that a client endpoint can call the number.

5. A system in accordance with claim 4, further including a presence system wherein the search engine is configured to filter the output one or more numbers according to a presence status.

6. A system in accordance with claim 5, further including means for selecting which of the one or more numbers is to be used by the dialer for calling.

7. A system in accordance with claim 6, wherein a plurality of network clients are configured to use the dialer.

8. A telecommunications device, comprising:

an address book including a plurality of entries of party names and addresses, the entries including user-defined party contexts;

a voice recognition unit configured to receive user input, the user input including names, numbers, and contexts of address book entries;

a user context control agent configured to receive context inputs from the voice recognition unit and identify corresponding names and numbers therefrom; and

an autodialer configured to dial a number identified by the user context control agent.

9. A telecommunications device in accordance with claim 8, further including a presence and availability service configured to filter numbers identified by the user context control agent by a presence state.

10. A telecommunications device in accordance with claim 8, further including a presence and availability client configured to filter numbers identified by the user context control agent by a presence state.

11. A telecommunications device in accordance with claim 8, wherein the voice recognition unit is configured to provide a user with a list of matches if more than one number corresponds to an identified context.

12. A telecommunications device in accordance with claim 11, wherein the voice recognition unit is configured to receive a user input selecting a number if more than one number corresponds to an identified context and wherein the autodialer is configured to dial the number.

13. A telecommunications method, comprising:

storing a plurality of party names and numbers in association with one or more user-defined party contexts;

receiving a voice input corresponding to a party context;

identifying one or more telephone numbers corresponding to the party context; and

automatically dialing a number corresponding to the party context.

14. A telecommunications method in accordance with claim 13, further including providing an output to a user of a plurality of numbers corresponding to the party context.

15. A telecommunications method in accordance with claim 14, further including autodialing one of said a plurality of numbers corresponding to the party context responsive to a user selection.

16. A telecommunications method in accordance with claim 13, further including determining a presence state of a party corresponding to a number associated with the party context.

17. A telecommunications method in accordance with claim 16, further including providing an output to a user of a plurality of numbers corresponding to the party context and an available presence state.

18. A telecommunications method in accordance with claim 17, further including autodialing one of said a plurality of numbers corresponding to the party context and available presence state responsive to a user selection.