Business transaction issue manager
First Claim
1. A system comprising:
- a definition engine configured to receive one or more user-defined issues based on a role associated with a user, the one or more user-defined issues including an issue-type, one or more issue-definitions and one or more priorities corresponding to the one or more issue-definitions;
an account manager configured to determine one or more accounts associated with the user, each account including business data associated with at least one of a plurality business transactions;
a filter configured to determine at least a one or more of the plurality of business transactions associated with the one or more user-defined issues based on a comparison of the business data with the one or more issue-definitions;
a priority engine configured to determine which of the one or more priorities correspond to each of the one or more business transactions, based on the comparison; and
a view generator configured to generate one or more views including at least a grouping of the one or more business transactions in association with at least a portion of the business data and the one or more user-defined issues.
2 Assignments
0 Petitions
Accused Products
Abstract
A plurality of business transactions associated with a user may be determined based on a role of the user, wherein each business transaction includes business data associated with the business transaction. A user-defined issue based on the plurality of business transactions may be received, the user-defined issue including at least one of an issue-type, one or more issue-definitions based on the business data, and one or more priorities associated with the one or more issue-definitions. One or more business transactions of the plurality of business transactions in which the business data of each of the one or more business transactions corresponds to one or more of the issue-definitions may be determined. The one or more business transactions may be provided in association with the user-defined issue and including at least a portion of the business data.
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Citations
20 Claims
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1. A system comprising:
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a definition engine configured to receive one or more user-defined issues based on a role associated with a user, the one or more user-defined issues including an issue-type, one or more issue-definitions and one or more priorities corresponding to the one or more issue-definitions; an account manager configured to determine one or more accounts associated with the user, each account including business data associated with at least one of a plurality business transactions; a filter configured to determine at least a one or more of the plurality of business transactions associated with the one or more user-defined issues based on a comparison of the business data with the one or more issue-definitions; a priority engine configured to determine which of the one or more priorities correspond to each of the one or more business transactions, based on the comparison; and a view generator configured to generate one or more views including at least a grouping of the one or more business transactions in association with at least a portion of the business data and the one or more user-defined issues. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer program product for handling a plurality of business transactions, associated with a user, including business data consistent with a user-defined issue defined by the user, the computer program product being tangibly embodied on a computer-readable medium and including executable code that, when executed, is configured to cause a data processing apparatus to provide a business transaction interface comprising:
a grouped plurality of fields that are grouped with respect to each of the plurality of business transactions including; an issue-type field configured to identify the user-defined issue; a business transaction identification field configured to identify each of the plurality of business transactions; an issue-reason field configured to provide results of a comparison of the business data of each of the plurality of business transactions with an issue-definition of the user-defined issue; and a priority field configured to provide a priority associated with each business transaction of the plurality of business transactions based on the issue-reason field wherein the issue-definition corresponds to the priority. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A method comprising:
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determining, based on a role of a user, a plurality of business transactions associated with the user wherein each business transaction includes business data associated with the business transaction; receiving a user-defined issue based on the plurality of business transactions, the user-defined issue including at least one of an issue-type, one or more issue-definitions based on the business data, and one or more priorities associated with the one or more issue-definitions; determining one or more business transactions of the plurality of business transactions in which the business data of each of the one or more business transactions corresponds to one or more of the issue-definitions; and providing the one or more business transactions in association with the user-defined issue and including at least a portion of the business data. - View Dependent Claims (17, 18, 19, 20)
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Specification