METHOD AND SYSTEM FOR MANAGING ENTERPRISE-RELATED MOBILE CALLS
First Claim
1. A method of routing a call between an enterprise-associated mobile device and a remote party through an enterprise communications system, the method comprising the steps of:
- preventing a direct wireless voice call between the mobile device and the remote party via the public land mobile network; and
in response to a request to establish the call between the enterprise-associated mobile device and the remote party,establishing a first call between the enterprise-associated mobile device and the enterprise communications system,establishing a second call between the enterprise communications system and the remote party, andbridging the first call and the second call at the enterprise communications system to connect the enterprise-associated mobile device and the remote party.
4 Assignments
0 Petitions
Accused Products
Abstract
Methods, systems, and mobile devices for managing mobile calls to or from an enterprise-associated mobile device. The system and mobile device are configured to ensure all calls over a public land mobile network are routed through an enterprise communications system. The mobile device is prevented from directly calling remote parties through the public land mobile network and the public land mobile network forwards all calls addressed to the mobile device to the enterprise communications system. The enterprise communication system responds to a request to connect the mobile device and the remote party by establishing a first call with the mobile device, establishing a second call with the remote party, and bridging the two calls to connect the mobile device to the remote party.
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Citations
26 Claims
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1. A method of routing a call between an enterprise-associated mobile device and a remote party through an enterprise communications system, the method comprising the steps of:
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preventing a direct wireless voice call between the mobile device and the remote party via the public land mobile network; and in response to a request to establish the call between the enterprise-associated mobile device and the remote party, establishing a first call between the enterprise-associated mobile device and the enterprise communications system, establishing a second call between the enterprise communications system and the remote party, and bridging the first call and the second call at the enterprise communications system to connect the enterprise-associated mobile device and the remote party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for enterprise-related call management of an enterprise-associated mobile device, the mobile device being configured for wireless communications over a public land mobile network, the system comprising:
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the mobile device, wherein the mobile device comprises a communication application configured to prevent a direct wireless voice call between the mobile device and a remote party via the public land mobile network; and an enterprise communications system comprising a enterprise voice application server and a private branch exchange (PBX), the enterprise communications system being configured to receive a request to establish a call between the mobile device and the remote party and being configured to, in response to the request, establish a first call between the mobile device and the enterprise communications system, establish a second call between the enterprise communications system and the remote party, and bridge the first call and the second call at the enterprise communications system to connect the mobile device and the remote party. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. A mobile device associated with an enterprise, the enterprise including an enterprise communications system for managing enterprise-related calls, the mobile device comprising:
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a communications subsystem for engaging in wireless communications with a public land mobile network; a memory; a user interface for outputting information and for receiving user input; a processor for controlling the communications subsystem, the memory, and the user interface; and a communication application executable by the processor and configured to prevent a direct wireless voice call between the mobile device and a remote party over the public land mobile network, wherein the communication application is configured to establish a first call between the mobile device and the enterprise communications system in response to a request to establish a call between the remote party and the mobile device, and wherein the enterprise communications system is configured to establish a second call between the enterprise communications system and the remote party and to bridge the first call and the second call at the enterprise communication system to connect the mobile device and the remote party. - View Dependent Claims (21, 22, 23, 24, 25)
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26. A computer program product comprising a machine-readable medium having encoded thereon computer-executable instructions for routing a call between an enterprise-associated mobile device and a remote party through an enterprise communications system, the computer-executable instructions comprising:
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instructions for preventing a direct wireless voice call between the mobile device and the remote party via a public land mobile network; instructions, executable in response to a request to establish the call between the enterprise-associated mobile device and the remote party, for establishing a first call between the enterprise-associated mobile device and the enterprise communications system, establishing a second call between the enterprise communications system and the remote party, and bridging the first call and the second call at the enterprise communications system to connect the enterprise-associated mobile device and the remote party.
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Specification