NETWORK DEVICE DYNAMIC HELP
First Claim
1. A method comprising:
- generating a request that includes error information reported by a feature module of a network device, the error information including one or more runtime parameters associated with the network device;
transmitting the generated request; and
receiving a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters.
1 Assignment
0 Petitions
Accused Products
Abstract
There are provided a method, system, logic and network device to provide additional information and at least one recommended action relating to error information reported by a feature module of the network device. The method comprises generating a request that includes error information reported by a feature module of a network device, the error information including one or more runtime parameters associated with the network device. The method further comprises transmitting the generated request and receiving a response to the request including additional information and the at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters. The network device comprises a feature module to report error information including one or more runtime parameters associated with the network device, a help module to generate a request including the error information reported by the feature module and to receive a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters, and a communication module to transmit the generated request and to receive the response to the request.
-
Citations
24 Claims
-
1. A method comprising:
-
generating a request that includes error information reported by a feature module of a network device, the error information including one or more runtime parameters associated with the network device; transmitting the generated request; and receiving a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A system comprising:
-
a help module to; generate a request that includes error information reported by a feature module of a network device, the error information including one or more runtime parameters associated with the network device, and receive a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters; and a communication module to transmit the generated request and to receive the response to the request. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17)
-
-
18. A logic encoded in one or more tangible media for execution and when executed operable to:
-
generate a request that includes error information reported by a feature module of a network device, the error information including one or more runtime parameters associated with the network device; transmit the generated request; and receive a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters.
-
-
19. A system comprising:
-
a means for generating a request that includes error information reported by a feature module of a network device, the error information including one or more runtime parameters associated with the network device; a means for transmitting the generated request; and a means for receiving a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters.
-
-
20. A network device comprising:
-
a feature module to report error information including one or more runtime parameters associated with a network device; a help module to generate a request including the error information reported by the feature module, and to receive a response to the request, the response including additional information and at least one recommended action relating to the error information, the additional information and the at least one recommended action being based at least in part on the one or more runtime parameters; and a communication module to transmit the generated request and to receive the response to the request. - View Dependent Claims (21, 22, 23, 24)
-
Specification