Systems and methods for managing communications with internet sales leads
First Claim
1. A method for sales lead management, the method comprising:
- receiving a first contact information;
associating the first contact information with a second contact information;
sending the second contact information;
receiving a first communication, the first communication addressed to the second contact information;
in response to receiving the first communication;
mapping the second contact information to the first contact information;
sending a second communication addressed to the first contact information;
receiving a third contact information;
associating the third contact information with a fourth contact information;
receiving a third communication, the third communication addressed to fourth contact information; and
in response to receiving the third communication comprising the fourth contact information;
mapping the fourth contact information to the third contact information;
sending a fourth communication addressed to the third contact information.
3 Assignments
0 Petitions
Accused Products
Abstract
Exemplary methods for tracking a lead are presented. Such methods include receiving a first contact information, associating the first contact information with a second contact information, sending the second contact information, receiving a first communication, the first communication addressed to the second contact information, in response to receiving the first communication, mapping the second contact information to the first contact information, sending a second communication addressed to the first contact information, receiving a third contact information, associating the third contact information with a fourth contact information, receiving a third communication, the third communication addressed to fourth contact information, and, in response to receiving the third communication comprising the fourth contact information, mapping the fourth contact information to the third contact information, and sending a fourth communication addressed to the third contact information.
Exemplary methods for generating an initial response communication in response to a lead are provided. Such methods include receiving a sales lead comprising specification information of a product, accessing a database comprising local availability of the product; and determining a price quote based at least in part of the specification information and the local availability of the product.
87 Citations
30 Claims
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1. A method for sales lead management, the method comprising:
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receiving a first contact information; associating the first contact information with a second contact information; sending the second contact information; receiving a first communication, the first communication addressed to the second contact information; in response to receiving the first communication; mapping the second contact information to the first contact information; sending a second communication addressed to the first contact information; receiving a third contact information; associating the third contact information with a fourth contact information; receiving a third communication, the third communication addressed to fourth contact information; and in response to receiving the third communication comprising the fourth contact information; mapping the fourth contact information to the third contact information; sending a fourth communication addressed to the third contact information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for price quoting, the method comprising:
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receiving a price quote request from a requesting party, the price quote request comprising information concerning a geographic location and a specification of a product; accessing a database configured to store information concerning availability of the product based on geographic location; determining a price quote based on a search of the database, the search being based on the information concerning the geographic location and the specification of the product provided by the price quote request; and providing the determined price quote to the requesting party. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21)
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22. A method for sales lead management, the method comprising:
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receiving a sales lead comprising contact information for a first party; generating a first alias associated with the contact information; providing the first alias to a second party; receiving a contact request including the first alias from the second party; determining the contact information associated with the first alias; and forwarding the contact request to the first pasty using the determined contact information. - View Dependent Claims (23)
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24. A system for sales lead management, the system comprising:
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a lead receiver configured to receive a sales lead comprising contact information and to associate the contact information with an alias; a database configured to store information concerning the contact information and the associated alias; and a communications manager configured to; provide the alias to a contact management system; receive a contact request comprising the alias; determine the contact information associated with the alias in the received contact request; and forward the contact request using the contact information. - View Dependent Claims (25, 26, 27, 28)
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29. A computer-readable storage medium having embodied thereon a program, the program being executable by a computer to perform a method for sales lead management, comprising:
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receiving a sales lead comprising contact information for a first party; generating a first alias associated with the contact information; providing the first alias to a second party; receiving a contact request including the first alias from the second party; determining the contact information associated with the first alias; and forwarding the contact request to the first pasty using the determined contact information. - View Dependent Claims (30)
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Specification