Control System Method for Internet Communication
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Accused Products
Abstract
The present invention relates to a system that enables an Internet call between a provider and a customer by using the Internet, and particularly, to an Internet call controlling system and a method thereof for making a call between the customer and the corresponding provider over the Internet or with the use of a PSTN free of charge through an execution of a click program associated with an icon once the customer clicks the icon, by comprising the click program associated with the icon capable of conducting free calls on a web page or e-mail of the provider or a web page of a system operator, and for enabling the provider to more closely manage the customer by recognizing received customer information.
7 Citations
157 Claims
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1-108. -108. (canceled)
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109. An Internet call controlling system using the Internet, comprising:
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a DB server for storing information on registered members; a web server of a provider for containing a click program that delivers unique information including an ID of the provider to a user agent having a sending function once an icon is clicked, and for including a web page on which the icon is displayed; a customer PC for containing a user agent having a sending function of delivering the unique information, which includes the ID of the provider delivered by the click program, as a paging signal together with a customer ID, once the icon is clicked; a call processing server configured to inquire about an IP address of a provider PC stored in the DB server, by receiving the paging signal; the provider PC comprising a user agent having a receiving function of storing the customer ID by receiving the paging signal and connecting the call with the customer PC; and an icon generator for extracting the provider'"'"'s unique information from the DB server when the provider'"'"'s member registration is authenticated, and automatically generating the click program, wherein said provider and said customer are registered members of said DB server, said sending function of user agent of customer PC is functional when said customer PC is logged-in using information of said registered members, and said receiving function of user agent of provider PC is functional when said provider PC is logged-in using information of said registered members. - View Dependent Claims (110, 111, 112, 113, 114, 115, 116, 117)
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118. An Internet call controlling system using the Internet, comprising:
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a DB server for storing information on registered members; a member management server having a click program which senses that an icon is clicked and delivers unique information of a provider to a user agent having a sending function; an e-mail server for storing the provider'"'"'s e-mail in which the icon is displayed; a customer PC having a user agent that delivers the provider'"'"'s unique information delivered by the click program, as a paging signal together with a customer ID, once the icon is clicked; a call processing server configured to inquire about an IP address of a provider PC stored in the DB server, by receiving the paging signal; the provider PC comprising a user agent having a receiving function of storing the customer ID by receiving the paging signal and connecting the call with the customer PC; and an icon generator for extracting the provider'"'"'s unique information from the DB server when the provider member registration is authenticated, and automatically generating the click program, wherein said provider and said customer are registered members of said DB server, and said receiving function of user agent of provider PC is functional when said provider PC is logged-in using information of said registered members. - View Dependent Claims (119, 120, 121, 122, 123, 124, 125)
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126. An Internet call controlling system using the Internet, comprising:
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a DB server for storing provider information; a provider information processor for searching provider information corresponding to a search keyword inputted from a customer PC in the DB server, and providing the searched provider information to an icon generator for generating a click program which delivers unique information including IDs of each provider to a user agent having a sending function, once an icon associated with the unique information is clicked; a member management server having the web server of a system operator, being equipped with the provider information and the click program in a predetermined location, by receiving the information and the program from the provider information processor and associating the received information and program with the icon, respectively; a customer PC for containing a user agent having a sending function of delivering the provider'"'"'s unique information delivered by the associated click program, as a paging signal together with a customer ID, once the icon is clicked; a call processing server configured to inquire about an IP address of a provider PC stored in the DB server, by receiving the paging signal; and the provider PC for containing a user agent having a receiving function of storing the customer ID by receiving the paging signal and connecting the call with the customer PC, wherein said provider and said customer are registered members of said DB server, said sending function of user agent of customer PC is functional when said customer PC is logged-in using information of said registered members, and said receiving function of user agent of provider PC is functional when said provider PC is logged-in using information of said registered members. - View Dependent Claims (127, 128, 129, 130, 131, 132)
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133. An Internet call controlling method using the Internet, comprising the steps of:
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delivering information including the provider'"'"'s ID by a click program when a customer clicks the icon displayed in the provider web server, the click program being included in a provider web server and associated with the clicked icon; a user agent having a sending function, which is installed in a customer PC, receiving unique information including the provider'"'"'s ID, and delivering the unique information as a paging signal together with a customer ID; when the paging signal is received, inquiring about an IP address of a provider PC corresponding to the provider'"'"'s ID included in the paging signal from a DB server where the provider'"'"'s information is stored, by the call processing server, and delivering the paging signal together with the customer ID to the inquired IP address; when the provider PC receives the paging signal, delivering a response message to the customer PC by a user agent having a receiving function; and when the provider demands generation of a click program after being registered as a member in a member management server, an icon generator, extracting unique information containing the provider'"'"'s ID stored in the DB server, and automatically generating the click program for delivering the unique information containing the provider'"'"'s ID associated with an icon to a user agent having a sending function, once the icon is clicked, wherein said provider and said customer are registered members of DB server, said sending function of user agent of customer PC is functional when said customer PC is logged-in using information of said registered members, and said receiving function of user agent of provider PC is functional when said provider PC is logged-in using information of said registered members. - View Dependent Claims (134, 135, 136, 137, 138, 139, 140, 141, 142)
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143. An Internet call controlling method using the Internet, comprising the steps of:
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when a provider inputs the text of e-mail and a customer ID in a member management server and clicks a send button, an icon generator, extracting unique information containing the provider'"'"'s ID from a DB server, and generating a click program for delivering the unique information containing the provider'"'"'s ID associated with an icon to a user agent having a sending function, once the icon is clicked, then inserting the generated program into the e-mail to send the e-mail to a customer'"'"'s e-mail server; a customer PC, delivering the unique information including the provider'"'"'s ID as a paging signal together with an ID of a customer PC by a user agent having a receiving function, when a displayed icon is clicked by receiving the e-mail from the e-mail server; when the paging signal is received, inquiring about an IP address of a provider PC corresponding to the provider'"'"'s ID included in the paging signal from the DB server where provider information is stored, by a call processing server, and delivering the paging signal together with the customer ID to the inquired IP address; and when the provider PC receives the paging signal, delivering a response message to the customer PC by a user agent having a receiving function, wherein said provider and said customer are registered members of said DB server, and said receiving function of user agent of provider PC is functional when said provider PC is logged-in using information of said registered members. - View Dependent Claims (144, 145, 146, 147, 148, 149, 150)
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151. An Internet call controlling method using the Internet, comprising the steps of:
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if a customer clicks a particular one of plural icons displayed in a web server of a system operator, decoding encoded information including a provider ID by a click program which is included in the web server of the system operator and associated with the clicked icon; a user agent having a sending function, which is installed in the customer PC, receiving the provider information, and delivering a paging signal together with a customer ID; when the paging signal is received, inquiring about an IP address of a provider PC corresponding to the provider'"'"'s ID included in the paging signal from a DB server where the provider information is stored, by the call processing server, and delivering the paging signal together with the customer ID to the inquired IP address; when the provider PC receives the paging signal, delivering a response message to the customer PC by a user agent having a receiving function; and when the provider is registered as a member, an icon generator, extracting unique information including the provider'"'"'s ID stored in the DB server, and automatically generating a click program for delivering the unique information including the provider'"'"'s ID associated with an icon to the user agent, once the icon is clicked, then displaying the icon on a web page of the system operator, wherein said provider and said customer are registered members of said DB server, said sending function of user agent of customer PC is functional when said customer PC is logged-in using information of said registered members, and said receiving function of user agent of provider PC is functional when said provider PC is logged-in using information of said registered members. - View Dependent Claims (152, 153, 154, 155, 156, 157)
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Specification