SMART, SECURED REMOTE PATIENT REGISTRATION WORKFLOW SYSTEMS AND METHODS USING A KIOSK MODEL

• US 20090006439A1
• Filed: 06/26/2007
• Published: 01/01/2009
• Est. Priority Date: 06/26/2007
• Status: Abandoned Application

• Current Assignee: General Electric Company
• Original Assignee: General Electric Company
• Inventors: Joseph, Hencil Peter, Saptharishi, Ramkumar
• Application Number:
  US11/768,392
• Publication Number:
  US 20090006439A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 50/00 Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism healthcare informatics G16H
• CPC Class Codes: G16H 10/65 stored on portable record carriers, e.g. on smartcards, RFID tags or CD
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Abstract

Certain embodiments provide systems and methods for remote patient registration. A method includes configuring a kiosk in response to a user language selection; gathering data, including biometric data, from a user at the kiosk; comparing gathered data with stored patient data; and generating identification output for the user. A remote patient registration kiosk system includes keys and indicators arranged for actuation by a user. One or more of the keys and indicators is capable of being programmed to represent and to visually indicate a predetermined data or function in response to a language selection. A processor coupled to the keys and indicators programs the keys and indicators and accepts user input through actuation of the keys and indicators to register a patient based on input received from user actuation of the plurality of keys and indicators. An identification output is generated for the user in response to patient registration.

Claims

1. A method for adaptive remote patient registration using a kiosk system, said method comprising:

configuring a kiosk in response to a user selection of a language for use at the kiosk;

gathering data from a user for patient registration at the kiosk, wherein the data includes biometric data for the user;

comparing gathered data with stored patient data; and

generating identification output for the user.

2. The method of claim 1, wherein the identification output comprises a barcode.

3. The method of claim 1, wherein the identification output comprises a smart card including patient registration information.

4. The method of claim 1, further comprising prompting the user for additional information if said comparing step does not find a match between the gathered data and the stored patient data, said additional information completing a patient registration for the user.

5. The method of claim 4, further comprising updating a patient database with the additional information for the user.

6. The method of claim 1, wherein said configuring step further comprises configuring keys and indicators at the kiosk with indicia, data, and function based on the language selected by the user.

7. The method of claim 6, wherein said keys and indicators are configured using at least one of electronic ink and liquid crystal displays.

8. The method of claim 1, further comprising transmitting patient information to a clinical administration system for use with respect to the user.

9. A method for configuration of a remote patient registration kiosk, said method comprising:

selecting a language for input and display of patient information at the remote patient registration kiosk;

configuring at least a selected plurality of keys and indicators at the remote patient registration kiosk based on the selected language;

associating at least one of a function and data with each of the at least a selected plurality of keys and indicators based on the selected language;

processing input for patient registration based on use of the at least a selected plurality of keys and indicators; and

generating patient registration output.

10. The method of claim 9, further comprising representing the at least a selected plurality of keys and indicators to a user at the remote patient registration kiosk based on the selected language.

11. The method of claim 10, wherein the at least a selected plurality of keys and indicators are represented using at least one of electronic ink and liquid crystal displays.

12. The method of claim 9, wherein said generating step further comprises generating a barcode representing said patient registration.

13. The method of claim 9, wherein said generating step further comprises generating a smart card representing said patient registration.

14. The method of claim 9, further comprising gathering data from a user for patient registration at the kiosk, wherein the data includes biometric data for the user.

15. A remote patient registration kiosk system, said system comprising:

a plurality of keys and indicators arranged for actuation by a user at the kiosk system, one or more of said plurality of keys and indicators capable of being programmed to represent a predetermined data or perform a predetermined function in response to a language selection, one or more of said plurality of keys and indicators capable of visually indicating a predetermined data or function based on the language selection;

a processor coupled to said plurality of keys and indicators to program the plurality of keys and indicators and accept user input through actuation of said plurality of keys and indicators, said processor communicating with a clinical administration system to register a patient based on input received from user actuation of said plurality of keys and indicators; and

an output device generating an identification output for the user in response to patient registration.

16. The remote patient registration kiosk system of claim 15, further comprising a memory for storing alphanumeric characters or characters corresponding to a predefined set of languages and icons, images or pictures indicating nature of a predetermined item of data represented or a predefined function for a key or indicator.

17. The remote patient registration kiosk system of claim 15, further comprising:

a clinical information system including patient information, practice information and services; and

a Web service configured to facilitate communication of data between said kiosk and said clinical information system via a network.

18. The remote patient registration kiosk system of claim 15, wherein said clinical administration system returns information including at least one of registration, insurance, appointment, visit and financial information to said kiosk.

19. The remote patient registration kiosk system of claim 15, wherein said processor compares data gathered from the user with stored patient data.

20. The remote patient registration kiosk system of claim 19, wherein the stored patient data is stored in a central database.

21. The remote patient registration kiosk system of claim 19, wherein the processor triggers a display to prompt the user for additional information if the comparison of data does not find a match between the gathered data and the stored patient data, said additional information completing a patient registration for the user.

22. The remote patient registration kiosk system of claim 21, further comprising updating a patient database with the additional information for the user.

23. The remote patient registration kiosk system of claim 19, wherein the gathered data includes biometric data for the user.

24. The remote patient registration kiosk system of claim 15, wherein the identification output comprises at least one of a barcode and a smart card.

25. The remote patient registration kiosk system of claim 15, wherein said keys and indicators are configured using at least one of electronic ink and liquid crystal displays.

26. The remote patient kiosk registration system of claim 15, wherein said kiosk returns updated at least one of registration, insurance, appointment, visit and financial data back to said clinical information system.