System and Method for Providing Health Care Services
First Claim
1. A system for providing health care using virtual presence, comprising:
- a plurality of virtual presence devices arranged to a corresponding plurality of residences of health care customers, each virtual presence device further comprising;
a display device configured to display video data;
an input device having a user interface and configured to control the display device and permit a selection of a service available through the display device via the user interface;
a camera and a microphone for facilitating interactive audiovisual communication; and
a computer device operably engaged with the display device, the input device, the camera, and the microphone, the computer device being configured to be responsive to at least one of the user interface, the camera, and the microphone, and to facilitate the interactive audiovisual communication over an IPTV data network; and
a health care contact center in communication with the virtual presence devices, and comprising;
an IPTV transceiver device configured to be capable of interactively and audiovisually communicating with the virtual presence devices; and
a processing device in communication with the IPTV transceiver device and configured to receive at least one of a contact request, patient data, and a telemedicine measurement from any of the virtual presence devices, and to form an audiovisual memo therefrom, the audiovisual memo being adapted to facilitate flow of patient communication to consulting personnel.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method are provided for providing health care. A plurality of virtual presence devices is arranged to a corresponding plurality of customer residences, each comprising a display device; an input device having a user interface permitting selection of an available service; a camera and microphone for interactive audiovisual communication; and a computer device responsive to one of the user interface, the camera, and the microphone, to facilitate the interactive audiovisual communication over an IPTV data network. A health care contact center is in communication with the virtual presence devices, and comprises an IPTV transceiver device configured to interact and audiovisually communicate with the virtual presence devices; and a processing device for receiving one of a contact request, patient data, and a telemedicine measurement from any of the virtual presence devices, and to form an audiovisual memo therefrom for facilitating flow of patient communication to consulting personnel.
88 Citations
10 Claims
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1. A system for providing health care using virtual presence, comprising:
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a plurality of virtual presence devices arranged to a corresponding plurality of residences of health care customers, each virtual presence device further comprising; a display device configured to display video data; an input device having a user interface and configured to control the display device and permit a selection of a service available through the display device via the user interface; a camera and a microphone for facilitating interactive audiovisual communication; and a computer device operably engaged with the display device, the input device, the camera, and the microphone, the computer device being configured to be responsive to at least one of the user interface, the camera, and the microphone, and to facilitate the interactive audiovisual communication over an IPTV data network; and a health care contact center in communication with the virtual presence devices, and comprising; an IPTV transceiver device configured to be capable of interactively and audiovisually communicating with the virtual presence devices; and a processing device in communication with the IPTV transceiver device and configured to receive at least one of a contact request, patient data, and a telemedicine measurement from any of the virtual presence devices, and to form an audiovisual memo therefrom, the audiovisual memo being adapted to facilitate flow of patient communication to consulting personnel. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for providing health care services, comprising:
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providing a plurality of virtual presence devices to a corresponding plurality of residences of health care customers, each virtual presence device further comprising; a display device configured to display video data; an input device having a user interface and configured to control the display device and permit a selection of a service available through the display device via the user interface; a camera and a microphone for facilitating interactive audiovisual communication; and a computer device operably engaged with the display device, the input device, the camera, and the microphone, the computer device being configured to be responsive to at least one of the user interface, the camera, and the microphone, and to facilitate the interactive audiovisual communication over an IPTV data network; and arranging a health care contact center in communication with the virtual presence devices, the health care contact center comprising; a database including patient health care data; an IPTV transceiver device configured to be capable of interactively and audiovisually communicating with the virtual presence devices; and a processing device in communication with the IPTV transceiver device and configured to receive at least one of a contact request, patient data, and a telemedicine measurement from any of the virtual presence devices, and to access the database to determine the patient health care data, and to form an audiovisual memo therefrom, the audiovisual memo being adapted to facilitate flow of patient communication and data to consulting personnel.
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9. A method for providing health care services, comprising:
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providing a plurality of virtual presence devices to a corresponding plurality of residences of health care customers, each virtual presence device further comprising; a display device configured to display video data; an input device having a user interface and configured to control the display device and permit a selection of a service available through the display device via the user interface; a camera and a microphone for facilitating interactive audiovisual communication; and a computer device operably engaged with the display device, the input device, the camera, and the microphone, the computer device being configured to be responsive to at least one of the user interface, the camera, and the microphone, and to facilitate the interactive audiovisual communication over an IPTV data network; arranging a health care contact center in communication with the virtual presence devices, the health care contact center comprising; a database including patient health care data; an IPTV transceiver device configured to be capable of interactively and audiovisually communicating with the virtual presence devices; and a processing device in communication with the IPTV transceiver device and configured to receive at least one of a contact request, patient data, and a telemedicine measurement from any of the virtual presence devices, and to access the database to determine the patient health care data, and to form an audiovisual memo therefrom, the audiovisual memo being adapted to facilitate flow of patient communication and data to consulting personnel; and receiving one of patient data and the telemedicine measurement at the processing device from a patient information device in communication with the virtual presence device and interacting with a patient.
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10. A method for providing health care services, comprising:
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providing a plurality of virtual presence devices to a corresponding plurality of residences of health care customers, each virtual presence device further comprising; a display device configured to display video data; an input device having a user interface and configured to control the display device and permit a selection of a service available through the display device via the user interface; a camera and a microphone for facilitating interactive audiovisual communication; and a computer device operably engaged with the display device, the input device, the camera, and the microphone, the computer device being configured to be responsive to at least one of the user interface, the camera, and the microphone, and to facilitate the interactive audiovisual communication over an IPTV data network; arranging a health care contact center in communication with the virtual presence devices, the health care contact center comprising; a database including patient health care data; an IPTV transceiver device configured to be capable of interactively and audiovisually communicating with the virtual presence devices; and a processing device in communication with the IPTV transceiver device and configured to receive at least one of a contact request, patient data, and a telemedicine measurement from any of the virtual presence devices, and to access the database to determine the patient health care data, and to form an audiovisual memo therefrom, the audiovisual memo being adapted to facilitate flow of patient communication and data to consulting personnel; and providing a multiparty audiovisual communication device operably engaged between the virtual presence devices and the health care contact center and adapted to permit a third party to participate in audiovisual communication with any of the virtual presence devices.
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Specification