Parcel retrieval system and method
First Claim
1. A method for facilitating the retrieval of a parcel by a recipient, the system comprising:
- placing a parcel to be delivered on a delivery vehicle;
communicating information about the location of the parcel delivery vehicle to a remote location;
determining a rendezvous location from the information about the location of the parcel delivery vehicle;
providing information about the rendezvous location to the recipient; and
providing the parcel to the recipient at the rendezvous location.
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Accused Products
Abstract
A parcel retrieval system and method are provided. If the intended recipient receives notice of a failed delivery attempt of a parcel by a delivery driver, the recipient may be put in contact with the delivery service via voice telephone communications, or via an internet website or the like. The delivery vehicle provides the delivery service with position information regarding the current location of the delivery vehicle. The delivery service utilizes the current position information provided by the delivery vehicle to provide rendezvous information to the recipient, which rendezvous information can be used by the recipient to find the delivery vehicle and retrieve the parcel, en route, from the driver at a nearby location.
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Citations
27 Claims
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1. A method for facilitating the retrieval of a parcel by a recipient, the system comprising:
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placing a parcel to be delivered on a delivery vehicle; communicating information about the location of the parcel delivery vehicle to a remote location; determining a rendezvous location from the information about the location of the parcel delivery vehicle; providing information about the rendezvous location to the recipient; and providing the parcel to the recipient at the rendezvous location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for facilitating the retrieval of a parcel by a recipient having access to a first communications device, the system comprising:
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a parcel delivery vehicle containing the parcel, said parcel delivery vehicle including a position communicating device, said position communicating device communicating information about the location of said parcel delivery vehicle to a remote location; a processing location accessing position information of said parcel delivery vehicle, said position information being derived from said information about the location of said parcel delivery vehicle, said accessed position information being used at said processing location to determine a rendezvous location; said processing location including at least a second communications device for communicating with the first communications device accessed by the recipient; and said processing location providing information about said rendezvous location to the recipient via the second communications device. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A method for facilitating the retrieval of a parcel by a recipient, the system comprising:
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placing a parcel to be delivered on a delivery vehicle; attempting delivery of the parcel at an address associated with the parcel; leaving a notice at the location associated with the parcel, if the delivery attempt is unsuccessful, the notice including instructions to the recipient on how to obtain the rendezvous location communicating information about the current location of the parcel delivery vehicle to a remote location; determining, in real-time, a rendezvous location from the information about the current location of the parcel delivery vehicle in response to a request by the recipient; providing information about the rendezvous location to the recipient; and providing the parcel to the recipient at the rendezvous location. - View Dependent Claims (25, 26, 27)
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Specification