Configuring Office-Specific Security Parameters Using Office Profiles

• US 20090012823A1
• Filed: 05/30/2008
• Published: 01/08/2009
• Est. Priority Date: 06/01/2007
• Status: Abandoned Application

• Current Assignee: Unisys Corporation
• Original Assignee: Unisys Corporation
• Inventors: Carroll, David E., Sundstrom, Donna L., Bergner, Bradley E., Nilsson, Rachel M., Anderson, Denise M., Jayaraman, Lalitha, Vanapalli, Sankara Rao
• Application Number:
  US12/130,690
• Publication Number:
  US 20090012823A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/30 Transportation; Communications
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083

Abstract

In general, techniques for configuring blacklist handling via regional profiles of reservation and departure control system (RDCS) are described herein. More specifically, a RDCS is disclosed for use in creating operational profiles. A global profile may be dynamically defined to determine operational aspects of a transportation carrier that are common to all office of that carrier. Office profiles are dynamically defined to determine operational aspects that are specific to that office location. In this manner, the operation of each office may be tailored to the specific location. Moreover, the operational aspects are not “hard-coded”, but instead are readily selectable by an authorized end user. According to one aspect, local management of blacklists is supported by the profiles.

Claims

1. A computer-implemented method for managing a Reservation and Departure Control System (RDCS) of a transportation carrier, comprising:

presenting with a user interface module at least one screen with which one or more users interact to dynamically select first operational parameters of the transportation carrier, wherein the first operational parameters include at least one global security parameter that controls operation of the terminals with respect to handling of travel documents that are identified as associated with irregular activity;

storing the first operation parameters to a global profile;

presenting with the user interface module an additional set of one or more screens with which the one or more users interact to dynamically select second operational parameters specific to at least one office of a plurality of offices of the transportation carrier, wherein the second operational parameters include at least one office-specific security parameter that modifies the operation of the one of the terminals in accordance with the at least one global security parameter of the global profile associated with the irregular activity;

storing the second office-specific operational parameters to an associated office profile;

configuring terminals at each of the plurality of offices of the transportation carrier to operate according to the global profile; and

reconfiguring one of the terminals of at least one of the plurality of offices to operate according to the associated office profile.

2. The method of claim 1 wherein the at least one of security parameter of the global profile and the office-specific security parameter determine procedures used to blacklist the travel documents associated with the irregular activity.

3. The method of claim 1, further comprising operating one of the reconfigured terminals according to the office-specific security parameter and the global security parameter such that, in order to blacklist the travel documents, the one of the reconfigured terminals:

receives a request to validate one of the travel documents;

determines, based on one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter, whether to electronically forward the request to a third party for processing or processes the request locally with the RDCS; and

presents, based on the determination, a result of the processing to the user.

4. The method of claim 3,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate electronic forwarding of the request to the third party, and

the method further comprising forwarding the request to the third party for processing.

5. The method of claim 3,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate processing the request with the RDCS,

the method further comprising:

maintaining blacklisted information within a local blacklist database so that the request need not be forwarded to the third party for processing; and

processing the request with the RDCS by accessing the blacklist database to determine whether the travel documents are blacklisted.

6. The method of claim 5, wherein maintaining the blacklisted information comprises adding information concerning the travel documents to the blacklisted information.

7. The method of claim 1,

wherein one or more of:

(i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicates how a local blacklist database maintained by the RDCS is synchronized with a third-party database, and

the method further comprising synchronizing the local blacklist database with a third party database in accordance with one or more of the at least one global security parameter and the at least one office-specific security parameter.

8. The method of claim 7, wherein synchronizing the local blacklist database comprises one or more of mirroring all documents listed in the local blacklist database to the third party database and mirroring at least some of the documents listed the third party database to the local blacklist database.

9. The method of claim 1,

wherein one or more of the (i) at least one global security parameter, (ii) and the at least one office-specific security parameter indicates how the RDCS processes requests to validate one of the travel documents, and

the method further comprising processing a request, with the one of the reconfigured terminals, to validate one of the travel documents by checking both a local blacklist database and a third party database to determine whether the one of the travel documents was blacklisted.

10. A computer-implemented method for managing a Reservation and Departure Control System (RDCS) of a transportation carrier, comprising:

presenting a user interface to allow one or more users to dynamically select operational parameters of the transportation carrier that are stored to a global profile;

presenting another user interface to allow the one or more users to dynamically select operational parameters specific to the at least one office of the transportation carrier, the parameters being stored to an associated office profile;

configuring all offices of the transportation carrier to operate according to the global profile;

for each of the at least one office, using the associated office profile to re-configuring the office to operate according to the operational parameters specific to the office, wherein the at least one of the global profile and the associated office profile contain parameters describing blacklisting; and

operating one of the terminals according to the office-specific security parameter and the security parameter of the global profile such that, in order to blacklist the travel documents, the one of the terminals;

(i) receives a request to validate one of the travel documents;

(ii) determines, based on the security parameter stored within at least one of the global and the associated office profiles, whether to electronically forward the request to a third party for processing or processes the request locally with the RDCS; and

(iii) presents, based on the determination, results of the processing to the user.

11. The method of claim 10,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate forwarding the request to the third party;

the method further comprising;

electronically forwarding the request to the third party for processing; and

receiving the results form the third party.

12. The method of claim 10,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate processing the request with the RDCS,

the method further comprising:

maintaining blacklisted information within a local blacklist database so that the request need not be forwarded to the third party for processing; and

processing the request with the RDCS by accessing the blacklist database to determine whether the travel documents are blacklisted.

13. A system for managing a Reservation and Departure Control System (RDCS) of a transportation carrier, comprising:

a user interface module that presents one or more user interfaces that allow one or more users to dynamically select operational parameters of the transportation carrier that are stored to a global profile and allow the one or more users to dynamically select operational parameters specific to at least one office of the transportation carrier that are stored to an associated office profile,

wherein the first operational parameters include at least one global security parameter that controls operation of the terminals with respect to handling of travel documents associated with irregular activity, and

wherein the second operational parameters include at least one office-specific security parameter that modifies the operation of the one of the terminals in accordance with the at least one global security parameter of the global profile associated with the irregular activity; and

configuration logic to configure terminals at all offices of the transportation carrier to operate according to the global profile, and, for each of the at least one office, to use the associated office profile to re-configure the terminals at each of the at least one office to operate according to the operational parameters specific to the at least one office.

14. The system of claim 13, further including blacklist processing logic to determine whether a request for validating a document should be processed internal to the RDCS or instead be provided to a third-party for processing base on one or more of the at least one of the global security parameters and the at least one office-specific security parameter.

15. The system of claim 14, further including a storage facility to store programmable settings that are used to control the blacklist logic.

16. The system of claim 13, wherein the configuration logic configures one of the terminals according to the global security parameter and re-configures the one of the terminals according to the office specific security parameter such that, in order to blacklist travel documents, the one of the terminals:

receives a request to validate one of the travel documents;

determines, based on the at least one global security parameter and the at least one office-specific security parameter, whether to forward the request to a third party for processing or processes the request locally with the RDCS; and

presents, based on the determination, a result of the processing to the user.

17. The system of claim 16,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate processing the request with the RDCS,

the system further comprising blacklist processing logic that maintains blacklisted information within a local blacklist database so that the request need not be forwarded to the third party for processing and processes the request by accessing the blacklist database to determine whether the travel documents are blacklisted.

18. The system of claim 17, wherein the blacklist processing logic maintains the blacklisted information by adding information concerning the travel documents to the blacklisted information.

19. The system of claim 13,

further comprising blacklist processing logic,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicates how a local blacklist database maintained by the blacklist processing logic is synchronized with a third-party database, and

wherein the blacklist processing logic synchronizes the local blacklist database with a third party database in accordance with the at least one global security parameter and the at least one office-specific security parameter.

20. The system of claim 19, wherein the blacklist processing logic synchronizes the local blacklist database by one or more of mirroring all documents listed in the local blacklist database to the third party database and mirroring at least some of the documents listed the third party database to the local blacklist database.

21. The system of claim 13,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicates how the RDCS processes requests to validate a travel document, and

the system further comprising blacklist processing logic that processes a request to validate one of the travel documents by checking both a local blacklist database and a third party database to determine whether the travel document was blacklisted.

22. A computer-implemented system for managing a Reservation and Departure Control System (RDCS) of a transportation carrier, comprising:

terminals to access the RDCS; and

the RDCS that includes;

a computer executing a user interface module that presents one or more user interfaces that allow one or more users to dynamically select operational parameters of the transportation carrier that are stored to a global profile and allow the one or more users to dynamically select operational parameters specific to at least one office of the transportation carrier that are stored to an associated office profile,

wherein the first operational parameters include at least one global security parameter that controls operation of the terminals with respect to handling of travel documents associated with irregular activity, and

wherein the second operational parameters include at least one office-specific security parameter that modifies the operation of the one of the terminals in accordance with the at least one global security parameter of the global profile associated with the irregular activity; and

configuration logic to configure terminals at all offices of the transportation carrier to operate according to the global profile, and, for each of the at least one office, to use the associated office profile to re-configure the terminals at each of the at least one office to operate according to the operational parameters specific to the at least one office,

wherein one of the terminals receives a request to validate one of the travel documents, determines, based on the at least one global security parameter and the at least one office-specific security parameter, whether to forward the request to a third party for processing or processes the request locally with the RDCS, and presents, based on the determination, a result of the processing to the user.

23. The system of claim 22,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate forwarding the request to the third party,

the RDCS further comprising blacklist processing logic to forward the request to the third party for processing and receive the results from the third party.

24. The system of claim 22,

wherein one or more of (i) the at least one global security parameter, and (ii) the at least one office-specific security parameter indicate processing the request with the RDCS,

the RDCS further comprising blacklist processing logic that maintains blacklisted information within a local blacklist database so that the request need not be forwarded to the third party for processing and processes the request with the RDCS by accessing the blacklist database to determine whether the travel documents are blacklisted.