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System and Method for Modeling Business Processes

  • US 20090018877A1
  • Filed: 07/10/2007
  • Published: 01/15/2009
  • Est. Priority Date: 07/10/2007
  • Status: Abandoned Application
First Claim
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1. A computerized method for modeling business processes, comprising:

  • receiving, at a computer, interaction data for a plurality of interaction sessions, the interaction data comprising a plurality of session states indicative of a plurality of session screens, the interaction data further comprising a plurality of transitions between the plurality of session states;

    identifying, at the computer, a plurality of business processes based on the interaction data;

    identifying, at the computer, a plurality of instances of the business processes in the interaction data;

    storing the plurality of instances as a plurality of event records, the plurality of event records comprising a parameter indicative of a corresponding business process; and

    generating a first model based on the plurality of event records.

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