PARKING FACILITY CUSTOMER SERVICE AND ACCESS CONTROL SYSTEM
First Claim
1. A method of operating a parking access control system in association with a parking facility comprising:
- a. a customer operating a call box to initiate a communications session with an attendant control device operated by an attendant;
b. the customer requesting the attendant to control an exit gate so as to enable the customer to exit the parking facility with a vehicle;
c. the attendant inputting into the attendant control device one of a plurality of predetermined override conditions;
d. logging an override transaction entry in memory comprising at least the override condition input by the attendant; and
e. causing the exit gate to operate so as to enable the customer to exit the parking facility.
1 Assignment
0 Petitions
Accused Products
Abstract
A parking access control system and a method of its operation in association with a parking facility. A customer operates a call box to initiate a communications session with an attendant control device operated by an attendant. In particular, the customer requests the attendant to control an exit gate so as to enable the customer to exit the parking facility with a vehicle. In response, the attendant may input into the attendant control device one of several available predetermined override conditions, which will be logged as an override transaction entry in a database in memory. After the override condition is entered, then the exit gate will operate so as to enable the customer to exit the parking facility. The override transaction entry further may also include an identification of the attendant.
34 Citations
18 Claims
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1. A method of operating a parking access control system in association with a parking facility comprising:
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a. a customer operating a call box to initiate a communications session with an attendant control device operated by an attendant; b. the customer requesting the attendant to control an exit gate so as to enable the customer to exit the parking facility with a vehicle; c. the attendant inputting into the attendant control device one of a plurality of predetermined override conditions; d. logging an override transaction entry in memory comprising at least the override condition input by the attendant; and e. causing the exit gate to operate so as to enable the customer to exit the parking facility. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A parking facility access control system comprising:
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a. a call box adapted to enable a customer to initiate a communications session; b. an attendant control device adapted to communicate with the call box; c. a memory for storing a database; and d. an access control server comprising an exit gate interface and interconnected to the call box, the attendant control device, and the memory; wherein the access control server is configured to enable the call box to communicate with the attendant control device so that the customer may request an attendant operating the attendant control device to control an exit gate so as to enable the customer to exit the parking facility; the attendant control device is configured to enable an attendant to input one of a plurality of predetermined override conditions; the memory is configured to log in a database an override transaction entry comprising at least the override condition input by the attendant; and the access control server is further configured to cause, via the exit gate interface, the exit gate to operate so as to enable the customer to exit the parking facility. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification