TOOL, NETWORK AND METHOD FOR ASSET DATA UPDATING
First Claim
1. A tool for use by a service technician to find and service an asset that is geographically dispersed from other assets, the tool comprising:
- a single hand-held portable computing device;
a database located on the portable computing device;
a wireless interface for connecting the portable computing device to a network via a wireless access protocol;
software installed on the portable computing device for servicing the asset;
a global positioning system (GPS) device attached to the portable computing device; and
asset tracking software, installed on the portable computing device, for receiving an asset GPS location from the asset via the wireless interface, for directing the service technician to the asset, and for updating asset data, including the asset GPS location, via the wireless interface, wherein the asset tracking software includes at least one of a module for calculating travel time from a first location to a second location and a module for providing a real-time map based on a GPS location of the tool.
1 Assignment
0 Petitions
Accused Products
Abstract
A tool, network and method of asset data updating is provided. The tool comprises: a portable computing device capable of wirelessly receiving a GPS location and updating of asset data including, among other things, asset condition and/or GPS location. The tool may also comprise knowledge based software capable of time tracking, work order management and billing. The knowledge based software may be provided alone or in combination with the asset updating. A network capable of wirelessly communicating with the tool is discloses as is a method of using the tool.
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Citations
26 Claims
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1. A tool for use by a service technician to find and service an asset that is geographically dispersed from other assets, the tool comprising:
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a single hand-held portable computing device; a database located on the portable computing device; a wireless interface for connecting the portable computing device to a network via a wireless access protocol; software installed on the portable computing device for servicing the asset; a global positioning system (GPS) device attached to the portable computing device; and asset tracking software, installed on the portable computing device, for receiving an asset GPS location from the asset via the wireless interface, for directing the service technician to the asset, and for updating asset data, including the asset GPS location, via the wireless interface, wherein the asset tracking software includes at least one of a module for calculating travel time from a first location to a second location and a module for providing a real-time map based on a GPS location of the tool. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A network for managing a single hand-held portable computing device used by a user locating and servicing an asset that is geographically dispersed from other assets, the network comprising:
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a wireless interface for communicating with the portable computing device via a wireless access protocol; first software for servicing the asset; second software for providing asset data including an asset GPS location from the asset via the wireless interface to the portable computing device, for directing the user to the asset, and for receiving an update of asset data, including the asset GPS location, from the portable computing device via the wireless interface, wherein the second software includes at least one of a module for calculating travel time from a first location to a second location and a module for providing a real-time map based on a GPS location of the tool; and at least one database. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A tool for use by a service technician to find and service an asset that is geographically dispersed from other assets, the tool comprising:
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a single hand-held portable computing device; a database located on the portable computing device; means for connecting the portable computing device to a network; means for accessing the database; means, attached to the portable computing device, for determining a global position of the portable computing device; and means for providing an asset GPS location from the asset that is received via the means for connecting, for directing the service technician to the asset, and for updating asset data, including the asset GPS location, via the means for connecting means for servicing the asset.
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18. A tool for use by a service technician to find and service an asset that is geographically dispersed from other assets, the tool comprising:
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a single hand-held portable computing device; a database located on the portable computing device; a wireless interface adapted for connecting the portable computing device to a network via a wireless access protocol; first software installed on the portable computing device for accessing the database; a global positioning system (GPS) device attached to the portable computing device; second software, installed on the portable computing device, for receiving an asset GPS location from the asset via the wireless interface, for directing the service technician to the asset, and for updating asset data, including the GPS location, via the wireless interface, wherein the second software includes at least one of a module for calculating travel time from a first location to a second location and a module for providing a real-time map based on a GPS location of the tool; and third software, installed on the portable computing device, for servicing the asset.
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19. A tool for use by a service technician to find and service an asset that is geographically dispersed from other assets, the tool comprising:
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a single hand-held portable computing device; a database located on the portable computing device; means for connecting the portable computing device to a network; first software providing means for servicing the asset; means, attached to the portable computing device, for determining a global position of the portable computing device; means for providing an asset GPS location that is received from the asset via the means for connecting, for directing the service technician to the asset, and for updating asset data, including the asset GPS location, via the means for connecting; and second software including at least one of; means for calculating travel time from a first location to a second location; and means for providing a real-time map based on a GPS location of the tool. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26)
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Specification