Methods, Systems, and Computer-Readable Media for Providing Commitments Information Relative to a Turf

• US 20090020297A1
• Filed: 07/17/2007
• Published: 01/22/2009
• Est. Priority Date: 07/17/2007
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property, Inc. (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property, Inc. (AT&T, Inc.)
• Inventors: Cole, Robert, Ingman, Robert, Miller, Richard
• Granted Patent: US 8,239,232 B2
• Time in Patent Office: Days
• US Class Current: 172/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

Methods, systems, and computer-readable media provide for providing commitments information relative to a turf According to embodiments, a method for providing commitments information relative to a turf is provided. According to the method, a time frame for each of a plurality of turfs is determined. The time frame indicates when a work order of a given category is to be completed. A numeric indicator indicating the time frame in which the work order of the given category is to be completed is displayed.

Claims

1. A method for providing commitments information relative to a turf, comprising:

determining a time frame for each of a plurality of turfs, the time frame indicating when a work order of a given category is to be completed; and

displaying a numeric indicator indicating the time frame in which the work order of the given category is to be completed.

2. The method of claim 1, wherein the time frame is associated with each of the plurality of turfs via a Common Language Location Identification (CLLI) code.

3. The method of claim 1, wherein the time frame is a number of days from when the work order for the given category is requested to when the work order for the given category is to be completed.

4. The method of claim 1, wherein determining a time frame in which a work order for a given category is to be completed comprises determining a time frame in which a work order for each of a plurality of categories is to be completed.

5. The method of claim 1, wherein the category comprises at least one of an installation work order related to an installation of a new service, an out-of-service work order related to restoring service that is out, and an affecting service work order related to repairing service that is not properly functioning.

6. The method of claim 5, wherein the out-of-service work order and the affecting service work are associated with lower time frames than the installation work order.

7. The method of claim 1, wherein the numeric indicator is displayed in a cell associated with a graphical user interface (GUI), the cell being associated with one of the plurality of turfs.

8. A system for providing commitments information relative to a turf, comprising:

a memory for storing a program containing code for providing commitments information relative to a turf;

a processor functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program and operative to;

determine a time frame for each of a plurality of turfs, the time frame indicating when a work order of a given category is to be completed, and

display a numeric indicator indicating the time frame in which the work order of the given category is to be completed.

9. The system of claim 8, wherein the time frame is associated with each of the plurality of turfs via a Common Language Location Identification (CLLI) code.

10. The system of claim 8, wherein the time frame is a number of days from when the work order for the given category is requested to when the work order for the given category is to be completed.

11. The system of claim 8, wherein the time frame in which the work order for the given category is to be completed comprises a time frame in which a work order for each of a plurality of categories is to be completed.

12. The system of claim 8, wherein the category comprises at least one of an installation work order related to an installation of a new service, an out-of-service work order related to restoring service that is out, and an affecting service work order related to repairing service that is not properly functioning.

13. The system of claim 12, wherein the out-of-service work order and the affecting service work are associated with lower time frames than the installation work order.

14. A computer-readable medium having instructions stored thereon for execution by a processor to perform a method for providing commitments information relative to a turf, the method comprising:

determining a time frame for each of a plurality of turfs, the time frame indicating when a work order of a given category is to be completed; and

displaying a numeric indicator indicating the time frame in which the work order of the given category is to be completed.

15. The computer-readable medium of claim 14, wherein the time frame is associated with each of the plurality of turfs via a Common Language Location Identification (CLLI) code.

16. The computer-readable medium of claim 14, wherein the time frame is a number of days from when the work order for the given category is requested to when the work order for the given category is to be completed.

17. The computer-readable medium of claim 14, wherein determining a time frame in which a work order for a given category is to be completed comprises determining a time frame in which a work order for each of a plurality of categories is to be completed.

18. The computer-readable medium of claim 14, wherein the category comprises at least one of an installation work order related to an installation of a new service, an out-of-service work order related to restoring service that is out, and an affecting service work order related to repairing service that is not properly functioning.

19. The computer-readable medium of claim 18, wherein the out-of-service work order and the affecting service work are associated with lower time frames than the installation work order.

20. The computer-readable medium of claim 14, wherein the numeric indicator is displayed in a cell associated with a graphical user interface (GUI), the cell being associated with one of the plurality of turfs.