Methods, Systems, and Computer-Readable Media for Providing Contact Information At Turf Level

• US 20090024957A1
• Filed: 07/17/2007
• Published: 01/22/2009
• Est. Priority Date: 07/17/2007
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property, Inc. (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property, Inc. (AT&T, Inc.)
• Inventors: Cole, Robert, Ingman, Robert, Miller, Richard
• Granted Patent: US 8,341,547 B2
• Time in Patent Office: Days
• US Class Current: 715/788
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/1097 Task assignment

Abstract

Methods, systems, and computer-readable media provide for providing contact information at turf level. According to embodiments, a method for providing contact information at turf level is provided. According to the method, a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI) is received. In response to receiving the selected turf, contact information for field supervisors associated with disciplines of the selected turf is displayed.

Claims

1. A method for providing contact information at turf level, comprising:

receiving a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI); and

in response to receiving the selected turf, displaying contact information for field supervisors associated with disciplines of the selected turf.

2. The method of claim 1, wherein the contact information for the field supervisors associated with the disciplines of the selected turf is displayed in a drop-down window associated with the GUI.

3. The method of claim 1, wherein displaying contact information for field supervisors associated with disciplines of the selected turf comprises displaying a name and a phone number associated with each of the field supervisors.

4. The method of claim 1, further comprising:

displaying a plurality of turfs in a nearest proximity to the selected turfs.

5. The method of claim 1, wherein the disciplines comprise at least one of a plain old telephone service (POTS), a digital subscriber line (DSL), and a cable.

6. The method of claim 1, wherein displaying contact information for field supervisors associated with disciplines of the selected turf comprises displaying the contact information for each of the field supervisors for each of the disciplines of the selected turf.

7. The method of claim 1, further comprising:

highlighting the selected turf in the GUI.

8. A system for providing contact information at turf level, comprising

a memory for storing a program containing code for providing contact information at turf level;

a processor functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program and operative to;

receive a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI), and

in response to receiving the selected turf, display contact information for field supervisors associated with disciplines of the selected turf.

9. The system of claim 8, wherein the contact information for the field supervisors associated with the disciplines of the selected turf is displayed in a drop-down window associated with the GUI.

10. The system of claim 8, wherein the contact information comprises a name and a phone number associated with each of the field supervisors.

11. The system of claim 8, wherein the processor is further operative to:

display a plurality of turfs in a nearest proximity to the selected turfs.

12. The system of claim 8, wherein the disciplines comprise at least one of a plain old telephone service (POTS), a digital subscriber line (DSL), and a cable.

13. The system of claim 8, wherein the contact information for the field supervisors associated with the disciplines of the selected turf comprises contact information for each of the field supervisors for each of the disciplines of the selected turf.

14. A computer-readable medium having instructions stored thereon for execution by a processor to perform a method for providing contact information at turf level, the method comprising:

receiving a selected turf from a plurality of turfs displayed in a spreadsheet-based graphical user interface (GUI); and

in response to receiving the selected turf, displaying contact information for field supervisors associated with disciplines of the selected turf.

15. The computer-readable medium of claim 14, wherein the contact information for the field supervisors associated with the disciplines of the selected turf is displayed in a drop-down window associated with the GUI.

16. The computer-readable medium of claim 14, wherein displaying contact information for field supervisors associated with disciplines of the selected turf comprises displaying a name and a phone number associated with each of the field supervisors.

17. The computer-readable medium of claim 14, the method further comprising:

displaying a plurality of turfs in a nearest proximity to the selected turfs.

18. The computer-readable medium of claim 14, wherein the disciplines comprise at least one of a plain old telephone service (POTS), a digital subscriber line (DSL), and a cable.

19. The computer-readable medium of claim 14, wherein displaying contact information for field supervisors associated with disciplines of the selected turf comprises displaying the contact information for each of the field supervisors for each of the disciplines of the selected turf.

20. The computer-readable medium of claim 14, the method further comprising:

highlighting the selected turf in the GUI.