Method and Apparatus for Presenting Caller Identification Information with Geographical and/or Source Language Information

• US 20090029686A1
• Filed: 10/14/2008
• Published: 01/29/2009
• Est. Priority Date: 10/15/2003
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Miller, Steven Michael, Miller, Brent Alan
• Application Number:
  US12/251,109
• Publication Number:
  US 20090029686A1
• Time in Patent Office: Days
• US Class Current: 455/414.100
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/72412 using two-way short-range wireless interfaces
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 2250/58 including a multilanguage function
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04Q 2213/13072 Sequence circuits for call signaling, ACD systems
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13097 Numbering, addressing
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber
• CPC Class Codes: H04Q 3/74 Identification of subscriber calling from a party-line

Abstract

A method, apparatus, and computer instructions for processing calls. Initiation of a call by a user is detected in the communications device. In response to detecting the call, a geographic identification based on a number assigned to the communications device and/or a language identification based on a user of the communications device is identified. The geographic identification and the language identification are transmitted with caller identification information for use by a called party.

Claims

1-14. -14. (canceled)

15. A communications device comprising:

detecting means for detecting an initiation of a call in the communications device, wherein the call is initiated by a user directly co-acting with the communication device;

identifying means, responsive to detecting the call, for identifying a geographic identification based on a number assigned to the communications device and a language identification based on a user of the communications device; and

transmitting means for transmitting the geographic identification and the language identification with caller identification information for use by a called party.

16. The communications device of claim 15, wherein the language identification is a list of languages in a code format.

17. The communications device of claim 15, wherein the geographic identification is in a two letter code format.

18. The communications device of claim 15, wherein the language identification is stored in a user profile for the user.

19. The communications device of claim 15, wherein the language identification is stored in a device accessible by the communications device using a wireless communication link.

20. The communications device of claim 15, wherein the device has Bluetooth wireless communication capability that is used to access the language identification stored in the device.

21. The communications device of claim 15, wherein the communications device is a mobile communications unit.

22. A communications device comprising:

determining means, responsive to detecting an incoming call from a caller, for determining whether a geographic identification and a language identification is present, wherein the language identifier identifies at least one language spoken by the caller; and

presenting means, responsive to the geographic identification and the language identification being present, for presenting the geographic identification and the language identification to the called party, wherein the geographic identification and the language identification are used to identify the geographic location of the origin of the call and the at least one language spoken by the caller.

23. The communications device of claim 22, wherein determining means is a first determining means, and further comprising:

second determining means, responsive to the language identification being present, for determining whether the language identification matches a language selected by the called party.

24. The communications device of claim 22, wherein the language identification is a list of language codes containing at least one language code indicating a language spoken by the caller.

25. The communications device of claim 23 further comprising:

initiating means, responsive to an absence of a matching language, for initiating a translation process.

26. The communications device of claim 23 further comprising:

forwarding means, responsive to an absence of a matching language, for forwarding the call to a call center.

27-36. -36. (canceled)