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CENTRALIZED DISPUTE RESOLUTION SYSTEM FOR COMMERCIAL TRANSACTIONS

  • US 20090030710A1
  • Filed: 07/27/2007
  • Published: 01/29/2009
  • Est. Priority Date: 07/27/2007
  • Status: Abandoned Application
First Claim
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1. A method of resolving a dispute arising from a commercial transaction, comprising:

  • receiving a request for dispute resolution services from a first party or a second party to a transaction, wherein as part of the transaction, the first party utilized a first payment processor network and the second party utilized a second payment processor network, and further, wherein the first payment processor network is different from the second payment processor network;

    collecting data regarding the transaction;

    storing the collected data in a data storage element, wherein the data storage element is accessible by the first party and the second party;

    applying a set of dispute resolution procedures to arrive at a resolution to the dispute;

    communicating the resolution to the dispute to the first party and second party; and

    if needed, enforcing terms related to the resolution.

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