Electronic capture and communication of promotions using a wireless device

• US 20090030787A1
• Filed: 07/24/2007
• Published: 01/29/2009
• Est. Priority Date: 07/24/2007
• Status: Abandoned Application

• Current Assignee: Uforce Inc.
• Original Assignee: XperEx Corp.
• Inventors: McClanahan, David, Pon, Barry M., Vergeyle, David Lyn
• Application Number:
  US11/880,947
• Publication Number:
  US 20090030787A1
• Time in Patent Office: Days
• US Class Current: 705/14.140
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0212 Chance discounts or incentives
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G06Q 30/0268 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/0277 Online advertisement

Abstract

Methods and apparatuses to electronically capture and communicate promotions using a cellular device are discussed. An application on a wireless device is activated and a store'"'"'s identification is sent from the wireless device to a promotion processing unit where targeted promotions are sent from the promotion processing unit to the wireless device and a point of sale in a store corresponding to the store ID in response to receiving the store identification. A user using the wireless device can further capture on-demand promotions and transmit them to the promotion processing unit where the promotion processing unit will associate the user'"'"'s identification with the on-demand promotions and send the on-demand promotion to the point of sale so the targeted promotions and at least a portion of the on-demand promotions can be redeemed at the point of sale in the store. Other embodiments are described in the disclosure.

Claims

1. A method for communicating promotions, comprising:

activating an application on a wireless device;

transmitting a store identification to a promotion processing unit using the application, the store identification identifying one of a plurality of stores;

receiving and storing on the wireless device, in response to the transmitting, from the promotion processing unit, targeted promotions of goods and services, unique to a user of the wireless device, from a common chain of stores to which the one of a plurality of stores belong;

applying, in response to the transmitting, by the promotion processing unit, the targeted promotions to a point of sale in the one of a plurality of stores to be applied when the user of the wireless device checks out;

receiving and storing, on the wireless device, on-demand promotions of merchandises available in the one of the plurality of stores, the on-demand promotions include at least one of promotions specific to a duration or specific to a store location or a combination thereof, occurring in the one of the plurality of stores; and

transmitting, from the wireless device, the on-demand promotions to the processing promotion unit, at least a portion of the on-demand promotions to be applied to the point of sale in the one of the plurality of stores.

2. The method of claim 1 wherein the wireless device is at least one of a cellular phone, a personal digital assistant or a mobile handheld data processing device and wherein the promotion processing unit and the wireless device exchanges information via cellular network.

3. The method of claim 1 wherein the application is Wireless Application Protocol (WAP) based that also includes a customer loyalty program uniquely designed to interact specifically with the promotion processing unit, and is uploaded to the user'"'"'s wireless device to receive and to transmit promotion information.

4. The method of claim 1 wherein the on-demand promotions are sent collectively as one list to the promotion processing unit.

5. The method of claim 1 wherein the on-demand promotions are sent individually to the promotion processing unit as each of the on-demand promotions are received on the user'"'"'s wireless device.

6. The method of claim 1 wherein the plurality of stores further includes stores of different types and stores located in different geographical locations

7. The method of claim 1 wherein the targeted promotions and the on-demand promotions are associated with a customer loyalty program and further comprise at least one of a promotion, a discount, a sample offer, a customer survey, or a combination thereof for both products and services.

8. The method of claim 7 wherein the one of the plurality of different stores is a participant of the customer loyalty program.

9. The method of claim 1 further comprising:

receiving, on the wireless device, a user identification;

transmitting, from the wireless device, the user identification to the promotion processing unit, wherein the promotion processing unit associates the store identification, the user identification, and the on-demand promotions before the transmitting to the point of sale at the one of the plurality of stores.

10. The method of claim 9 wherein the promotion processing unit and the point of sale at the one of the plurality of stores are connected by at least one of a cellular network or world wide web (internet).

11. The method of claim 9 wherein the promotion processing unit and the point of sale at the one of the plurality of stores are connected by a promotion distribution unit that stores and controls flow of information between the promotion processing unit and the point of sale.

12. The method of claim 11 wherein the on-demand promotions may be related to in-store merchandises redeemable at the point of sale or promotions which are to be redeemed by the promotion processing unit.

13. The method of claim 1 wherein the on-demand promotions of the merchandises in the one of the plurality of stores are displayed on at least one of electronic displays in the store, exterior of packaging products or shelf displays near where products are displayed or a combination thereof.

14. The method of claim 1 further comprising:

storing, on the wireless device a shopping list of products and services created by the user;

transmitting, from the wireless device, items selected from the shopping list of products and services created by the user to the promotion processing unit to check for promotions on the items selected.

15. The method of claim 1 wherein a remaining portion of the on-demand promotion list not applied to the point of sale is to be fulfilled by the promotion processing unit and includes at least one of communicating with vendors for fulfillment of samples, sending email or text message reminders to the user, entering the user into contests, sending the user additional promotional offers, or a combination thereof.

16. The method of claim 1 wherein the promotion processing unit is further configured to communicate with database servers that contains customer loyalty program information and other promotional information related to the targeted promotions and the on-demand promotions.

17. The method of claim 1 wherein the targeted offers are determined specifically for each unique user based on the user'"'"'s past purchasing pattern.

18. The method of claim 17 wherein the targeted offers may be different for different store identifications and each targeted offer is uniquely valid to the store location in which the store identification belongs.

19. A method for communicating promotions, comprising:

storing, on a promotion processing unit, on-demand promotions and targeted promotions redeemed at a plurality of different stores by a user;

analyzing, on the promotion processing unit, purchasing patterns based on the on-demand promotions and the targeted promotions redeemed by the user;

generating, on the promotion processing unit, in conjunction with at least one associated database servers, groups of new targeted promotions based the purchasing patterns of the user, each group of new targeted promotions to be unique to the user and to each of the plurality of different stores;

receiving, on the promotion processing unit, a store identification corresponding to one of the plurality of different store, from a wireless device belonging to the user; and

transmitting, a group of new targeted promotions, specific to the one of the plurality of different stores, from the promotion processing unit to the wireless device and to a point of sale in the one of the plurality of different stores so the group of new targeted promotions is redeemable by the user at checkout.

20. The method of claim 19 wherein the wireless device is at least one of a cellular phone, a personal digital assistant or a mobile handheld data processing device and wherein the promotion processing unit and the wireless device exchanges information via cellular network.

21. The method of claim 19 wherein a Wireless Application Protocol (WAP) based application that includes a customer loyalty program, uniquely designed to interact specifically with the promotion processing unit, is uploaded to the user'"'"'s wireless device to receive and to transmit promotion information.

22. The method of claim 19 wherein the custom mobile application is activated on the wireless device prior to the wireless device transmitting the store identification to the promotion processing unit.

23. The method of claim 19 wherein the group of new targeted promotions are automatically transmitted from the promotion processing unit to the wireless device and the point of sale in the one of the plurality of different stores upon receiving the store identification from the wireless device.

24. The method of claim 19 further comprising,

receiving and storing, on-demand promotions of merchandises available in the one of the plurality of different stores, the on-demand promotions include at least one of promotions specific to a duration or specific to a store location or a combination thereof, for merchandise available in the one of the plurality of different stores.

25. The method of claim 24 wherein at least a portion of the on-demand promotions are transmitted to the promotion processing unit to be applied at the point of sale in the one of the plurality of different stores.

26. The method of claim 25 wherein the on-demand promotions are sent individually to the promotion processing unit as each of the on-demand promotions are received on the user'"'"'s wireless device.

27. The method of claim 25 wherein the on-demand promotions are sent collectively as one list to the promotion processing unit.

28. The method of claim 19 wherein the plurality of different stores further includes stores of different types and stores located in different geographical locations

29. The method of claim 19 wherein the targeted promotions and the on-demand promotions are associated with a customer loyalty program and further comprise at least one of a promotion, a discount, a sample offer, a customer survey, or a combination thereof for both products and services.

30. The method of claim 29 wherein the one of the plurality of different stores is a participant of the customer loyalty program.

31. The method of claim 19 wherein the point of sale in the one of the plurality of stores and the promotion processing unit communicates via at least one of a cellular network or world wide web/internet.

32. The method of claim 31 wherein the point of sale in the one of the plurality of stores and the promotion processing unit are connected via a promotion distribution unit.

33. The method of claim 32 wherein the promotion distribution unit is physically located in the one of the plurality of store and electrically coupled to an electronic display displaying the in-store promotions.

34. The method of claim 19 further comprising

storing, on the wireless device before receiving the targeted promotions and the in-store promotions, a shopping list of products and services.

35. The method of claim 34 further comprising

transmitting, from the wireless device to the promotion processing unit, the shopping list of products and services for the promotion processing unit to identify the user preferences and the user purchasing patterns.

36. The method of claim 19 wherein the promotion processing unit is further configured to communicate with database servers that contains customer loyalty program information and other promotional information related to the targeted promotions and the in-store promotions.

37. A system to capture and distribute promotions, comprising:

a plurality of stores where goods and services are sold;

a wireless device configured to receive targeted promotions from a promotion processing unit, to receive inputs from a user, the user inputs include at least one of store identification, user identification, on-demand promotions, or a combination thereof, and to transmit the user inputs to a processing unit, wherein

the targeted promotions are specific to the user, based on past purchasing patterns of the user, and unique to each store identification transmitted from the wireless device;

the on-demand promotions are specific to goods and services available in the plurality of stores;

the promotion processing unit configured to,

transmit the targeted promotions, onto the wireless device and to a point of sale in one of the plurality of stores to which the store identification is associated, in response to receiving the store identification from the wireless device;

transmit the on-demand promotions to the point of sale in the one of the plurality of stores to which the store identification is associated; and

store and associate the user identification, the store identification, the targeted promotions, and the on-demand promotions.

38. The system of claim 37 wherein the wireless device is at least one of a cellular phone, a personal digital assistant or a mobile handheld data processing device and wherein the promotion processing unit and the wireless device exchanges information via cellular network.

39. The system of claim 37 wherein a Wireless Application Protocol (WAP) based application that includes a customer loyalty program, uniquely designed to interact specifically with the promotion processing unit, is uploaded to the user'"'"'s wireless device to receive and to transmit the user inputs.

40. The system of claim 39 wherein the wireless device is further configured to store a shopping list of items created by the user from a website associated with each of the plurality of stores.

41. The system of claim 37 wherein the on-demand promotions include at least one of promotions specific to a duration or specific to a store location or a combination thereof, for merchandise available in the one of the plurality of stores.

42. The system of claim 37 wherein the on-demand promotions are collectively sent as one list to the promotion processing unit.

43. The system of claim 37 wherein the on-demand promotions are sent individually to the promotion processing unit as each of the on-demand promotions is received on the user'"'"'s wireless device.

44. The system of claim 37 wherein the plurality of stores further include stores of different types and stores in different geographical locations.

45. The system of claim 37 wherein the targeted promotions and the on-demand promotions are associated with a customer loyalty program and further comprise at least one of a promotion, a discount, a sample offer, a customer survey, or a combination thereof for both products and services.

46. The system of claim 45 wherein the plurality of stores are participants of the customer loyalty program.

47. The system of claim 37 wherein the point of sale communicates with the promotion processing unit by at least one of a cellular network or a world wide web (internet).

48. The system of claim 47 wherein the point of sale and the promotion processing unit are connected via a promotion distribution unit in the one of the plurality of stores to which the store identification associates.

49. The system of claim 48 wherein the promotion distribution unit is configured to regulate information transfer between the promotion processing unit and the point of sale in the one store of the plurality of stores to which the store identification associates.

50. The system of claim 48 further comprises an electronic display configured to display the on-demand promotions and is coupled to the promotion distribution unit in the one of the plurality of stores to which the store identification associates to receive content and instructions from the promotion processing unit.

51. The system of claim 37 wherein the targeted promotions are automatically sent to both the point of sale and the wireless device after receiving the store identification from the wireless device.

52. The system of claim 37 wherein the promotion processing unit is further configured to communicate with database servers that contains customer loyalty program information and promotional information related to the targeted promotions and the on-demand promotions.

53. The system of claim 37 wherein the promotion processing unit is further configured to fulfill a portion of the on-demand promotions not redeemed at the point of sale that may include at least one of communicating with vendors for fulfillment of samples, sending email or text messages to the user, entering the user into contests, sending the user additional offers, or a combination thereof.

54. The system of claim 53 wherein the promotion processing unit is further configured to identify user preferences and user purchasing patterns based on the on-demand promotions and the targeted promotions that are redeemed at the point of sale and fulfilled by the promotion processing unit.

55. The system of claim 54 wherein the promotion processing unit provides the user preferences and the user purchasing patterns to another database server to generate new targeted promotions.

56. A system to capture and distribute promotions, comprising:

a plurality of stores where goods and services are sold;

a wireless device configured to receive targeted offers from a promotion processing unit, to receive inputs from a user, the user inputs include at least one of store identification, user identification or on-demand promotions or a combination thereof, and to transmit the user inputs to a processing unit, wherein,

the targeted promotions are specific to the user, based on past purchasing patterns of the user, and unique to each store identification transmitted from the wireless device;

the on-demand promotions are not valid in the plurality of stores;

a point of sale in each of the plurality of stores coupled to the promotion processing unit; and

the promotion processing unit configured to,

transmit the targeted promotions onto the wireless device, and to a point of sale corresponding to one of the plurality of stores to which the store identification associates where the targeted promotion are redeemed, in response to receiving the store identification from the wireless device,

redeem and fulfill the on-demand offers received from the wireless device.

57. The system of claim 56 wherein the wireless device is at least one of a cellular phone, a personal digital assistant or a mobile handheld data processing device and wherein the promotion processing unit and the wireless device exchanges information via cellular network.

58. The system of claim 56 wherein a Wireless Application Protocol (WAP) based application that includes a customer loyalty program, uniquely designed to interact specifically with the promotion processing unit, is uploaded to the user'"'"'s wireless device to collect and to dispense information.

59. The system of claim 58 wherein the wireless device is further configured to store a shopping list of items created by the user from a website associated with each of the plurality of stores.

60. The system of claim 56 wherein the on-demand promotions are collectively sent as one list to the promotion processing unit.

62. The system of claim 56 wherein the plurality of stores further include stores of different types and stores in different geographical locations.

63. The system of claim 56 wherein the targeted promotions are associated with a customer loyalty program and further comprise at least one of a promotion, a discount, a sample offer, a customer survey, or a combination thereof for both products and services.

64. The system of claim 63 wherein the one of the plurality of stores is a participant of the customer loyalty program.

65. The system of claim 64 wherein the on-demand promotions are not a part of the customer loyalty program and the on-demand promotions cannot be redeemed in the plurality of stores.

66. The system of claim 56 wherein the point of sale and the promotion processing unit communicate via at least one of a cellular network or a world wide web (internet).

67. The system of claim 66 wherein the system further comprises a promotion distribution unit in each of the plurality of stores, the point of sale coupled to the promotion distribution unit, the promotion distribution unit controls the information flow between the point of sale and the promotion processing unit.

68. The system of claim 56 wherein the on-demand promotions include at least one of communicating with vendors for fulfillment of samples, sending email or text messages to the user, entering the user into contests, sending the user additional offers, or a combination thereof.

69. The system of claim 56 wherein the on-demand promotion is found on packaging exterior of goods and services available in the plurality of stores.

70. The system of claim 69 wherein the on-demand promotions include promotions redeemable with vendors that are not associated with the customer loyalty program participated by the plurality of stores.

71. The system of claim 56 wherein the promotion processing unit is further configured to store and associate the on-demand promotions with the user'"'"'s identification.

72. The system of claim 71 wherein the promotion processing unit is further configured to identify user preferences to generate new on-demand promotions based on the user preferences and the user purchasing patterns, and to send the new targeted promotions to the user.

73. The system of claim 56 wherein the promotion processing unit is further configured to communicate with database servers that contains customer loyalty program information and other promotional information related to the targeted promotions and the in-store promotions.

61. The system of 56 wherein the on-demand promotions are sent individually to the promotion processing unit as each of the on-demand promotions is received on the user'"'"'s wireless device.

74. A method for communicating promotions, comprising:

activating an application on a wireless device belonging to a user, the wireless device configured to receive user inputs including at least one of user identification, on-demand promotions, store identification or a combination thereof;

receiving and storing on the wireless device on-demand promotions the user entered from products or services in one of a plurality of stores, the on-demand promotions are not redeemable in the one of the plurality of stores;

transmitting the on-demand promotions from the wireless device to a promotion processing unit, the promotion processing unit connected to at least one vendor database server;

associating and storing, on the promotion processing unit, the on-demand promotions with a user identification;

redeeming the on-demand promotions for the user by the promotion processing unit.

75. The method of claim 74 wherein the wireless device is further configured to receive targeted promotions from the promotion processing unit.

76. The method of claim 75 further comprising:

transmitting a store identification corresponding to the one of the plurality of stores from the wireless device to the promotion processing unit;

transmitting targeted promotions from the promotion processing unit to both the wireless device and a point of sale in the one of the plurality of store, in response to the receiving of the store identification.

77. The method of claim 76 wherein the targeted offers are redeemable at the point of sale in the one of the plurality of stores.

78. The method of claim 77 wherein the targeted promotions are affiliated with a customer loyalty program in which the on-demand promotions are not associated.

79. The method of claim 77 wherein the targeted promotions further comprise at least one of a discount or rebate.

80. The method of claim 77 wherein the one of the plurality of stores is a participant of the customer loyalty program.

81. The method of claim 80 wherein the promotion processing unit identifies a user preference and a user purchasing pattern from targeted promotions redeemed at the point of sale by the user and communicates with a database that contains other promotional information related to the targeted promotions redeemed at the point of sale to generate new targeted promotions specific to the user.

82. The method of claim 74 wherein the wireless device is at least one of a cellular phone, a personal digital assistant, or a mobile handheld data processing device and wherein the promotion processing unit and the wireless device exchanges information via cellular network.

83. The method of claim 74 wherein the on-demand promotions are sent collectively as one list to the promotion processing unit.

84. The method of claim 74 wherein the on-demand promotions are sent individually to the promotion processing unit as each of the on-demand promotions are received on the user'"'"'s wireless device.

85. The method of claim 74 wherein the plurality of stores further includes stores of different types and stores located in different geographical locations.

86. The method of claim 74 wherein the on-demand promotions further comprise at least one of a discount, a sample offer, a customer survey, or a combination thereof for both products and services.

87. The method of claim 74 wherein the promotion processing unit identifies a user preference and a user purchasing pattern from the on-demand promotions and communicates with a database that contains other promotional information related to the on-demand promotions to generate new on-demand promotions.