System and method for custom chat invitations

• US 20090030981A1
• Filed: 03/20/2008
• Published: 01/29/2009
• Est. Priority Date: 03/20/2007
• Status: Active Grant

• Current Assignee: Oracle OTC Subsidiary LLC (Oracle Corporation)
• Original Assignee: Oracle OTC Subsidiary LLC (Oracle Corporation)
• Inventors: Brown, John, Gunther, Christopher A., Gaffney, Jodi, Knoepp, Kevin, Carlin, Scott
• Granted Patent: US 9,503,271 B2
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties

Abstract

A method is presented for providing a Customer hosted chat invitation to a browsing user. A service provider provides a Customer with a set of interactive invitation input objects, and the Customer creates and stores a set of customized invitation setup data from interacting with the input objects. The service provider runs custom code to generate, from the set of customized invitation setup data, an invitation program code module characterized by a set of programmatic invitation criteria. The invitation program code module is connected to a web page creating program code that resides on a web server operatively associated with the Customer site so that the browsing user'"'"'s choices can be monitored and stored and, when selected invitation criteria are met by these choices, an invitation event is triggered. System claims to related subject matter are also presented.

Claims

1. A method for providing a Customer hosted chat invitation to a browsing user to have a chat on a Customer site on a distributed network, the method comprising:

a. a service provider providing to the Customer a set of interactive invitation input objects, and the Customer interacting with the set of invitation input objects to store a set of customized invitation setup data on a memory storing computing device;

b. the service provider running a custom code generation program to generate, from the set of customized invitation setup data, an invitation program code module characterized by a set of programmatic invitation criteria;

c. storing the invitation program code module on a computing device that is operatively associated with the Customer site; and

d. interactively connecting the invitation program code module to a web page creating program code that resides on a web server operatively associated with the Customer site.

2. The method of claim 1 further comprising following step 1.a and before step 1.b the step of the Customer sending the set of customized invitation set up data to a service provider server through a distributed network.

3. The method of claim 1 further comprising following step 1.b and before step 1.c the step of sending the invitation program code module to the Customer over the distributed network;

4. The method of claim 1 further comprising following step 1.c and before step 1.d, the step of the Customer reviewing the invitation program code module before connecting it to the web page creating program code that resides on the web server operatively associated with the Customer site.

5. The method of claim 4 further comprising the invitation code module being reviewed by searching for code in the module that is inoperable with the web page creating program code that resides on the Customer web server.

6. The method of claim 4 further comprising the invitation code module being reviewed by searching for code in the module that is deemed to present a possible or actual security compromise.

7. The method of claim 1 further comprising following step 1.d the following steps:

a. collecting and storing web page browsing data for the browsing user on a data storage medium;

b. programmatically evaluating the browsing user web page browsing data according to the set of invitation criteria within the invitation program code module; and

c. triggering an invitation event when the evaluated browsing user data meets a selected subset of the set of invitation criteria of the invitation program code module.

8. The method of claim 7 further comprising following step 7.c the following steps:

a. storing invitation event tracking data on a data storage medium; and

b. reporting the invitation event tracking data to the Customer.

9. The method of claim 1 further comprising following step 1.d, the step of the Customer reviewing and editing the set of customized invitation setup data to revise an invitation setup, or to add further invitations to the setup data, followed by the step of the Customer sending the revised setup data to the service provider to regenerate a new invitation program code module.

10. A system for providing a Customer hosted chat invitation to a browsing user to have a chat on a Customer site on a distributed network, the system comprising:

a. program code stored on a service provider memory storing computing device, the service provider computing device having a processor for running the program code in memory, the program code configured to generate and send to a Customer a set of interactive input objects, and to receive from the Customer and store a set of customized invitation setup data created by the Customer from the set of interactive input objects;

b. the service provider memory storing computing device program code also configured to generate a chat invitation program code module from the Customer invitation setup data, the invitation program code module characterized by a set of programmatic invitation criteria;

c. the service provider memory storing computing device program code also configured to send the chat invitation program code module to a Customer memory storing computing device through a distributed network;

d. program code stored on a Customer memory storing computing device, and a Customer processor for controlling the program code in memory, the program code configured to receive and store the chat invitation program code module; and

e. program code stored on the Customer memory storing computing device that is configured to create a distributed network page, with the network page creation program code operatively connected to the invitation program code module.

11. The system of claim 10 further comprising the Customer memory storing computing device program code configured to send invitation setup data to the service provider memory storing computing device through a distributed network.

12. The system of claim 10 further comprising the service provider memory storing computing device program code also being configured to send the invitation program code module to the Customer memory storing computing device through a distributed network.

13. A system for providing a Customer hosted chat invitation to a browsing user to have a chat on a Customer site on a distributed network, the system comprising:

a. a service provider server operatively connected to a Customer client computer through a distributed network, the server having program code configured to generate and send to a Customer a set of interactive input objects, and to receive from the Customer and store a set of customized invitation setup data created by the Customer from the set of interactive input objects;

b. the Customer client computer further operatively connected to a

Customer web server, the Customer web server being additionally operatively connected to at least one browsing user computer through the distributed network;

c. the Customer web server being operatively configured to display interactive web pages on the at least one browsing user computer;

d. the Customer client computer having program code operatively configured to generate, from the set of service provider created interactive invitation input objects, the set of invitation setup data, and to send the invitation setup data to the service provider server over the distributed network;

e. the service provider server operatively configured to generate, from the invitation setup data, an invitation program code module characterized by a set of programmatic invitation criteria;

f. the service provider server further operatively configured to send the invitation program code module to the Customer client computer through a distributed network;

g. the Customer client computer further operatively configured to receive and store the invitation program code module;

h. the Customer client computer further operatively configured to post the invitation program code module to the Customer web server; and

i. the Customer web server operatively configured to serve an interactive web page that is operatively connected to the invitation program code module.

14. A system for providing a Customer hosted chat invitation to a browsing user to have a chat on a Customer site on a distributed network, the system comprising:

a. a service provider server operatively connected to a Customer client computer through a distributed network, the server having program code configured to generate and send to a Customer a set of interactive input objects, and to receive from the Customer and store a set of customized invitation setup data created by the Customer from the set of interactive input objects;

b. the Customer client computer further operatively connected to at least one browsing user computer through the distributed network, the Customer client computer being operatively configured to display interactive web pages on the at least one browsing user computer;

c. the Customer client computer having program code operatively configured to generate, from the set of service provider created interactive invitation input objects, the set of invitation setup data, and to send the invitation setup data to the service provider server over the distributed network;

d. the service provider server operatively configured to generate, from the invitation setup data, an invitation program code module characterized by a set of programmatic invitation criteria;

e. the service provider server further operatively configured to send the invitation program code module to the Customer client computer through a distributed network;

f. the Customer client computer further operatively configured to receive and store the invitation program code module;

g. the Customer client computer further operatively configured to serve an interactive web page that is operatively connected to the invitation program code module.

15. A system for providing a Customer hosted chat invitation to a browsing user to have a chat on a Customer site on a distributed network, the system comprising:

a. means for generating a set of interactive input objects, and means for creating a set of invitation setup data from interacting with the input objects;

b. means for inputting the invitation setup data;

c. means for using the invitation setup data to generate an invitation program code module characterized by a set of programmatic invitation criteria;

d. means for storing the invitation program code module on a Customer computing device;

e. means for running web page creating program code residing on a

Customer web server; and

f. means for operatively connecting the invitation program code module to the web page creating program code.

16. The system of claim 15 further comprising means for sending the invitation setup data to a service provider server through a distributed network.

17. The system of claim 15 further comprising means for sending the invitation program code module to a Customer through a distributed network;

18. The system of claim 15 further comprising means for the Customer reviewing the invitation program code module for inoperability with the means for running web page creating program code residing on a Customer web server.

19. The system of claim 15 further comprising:

a. means for collecting and storing web page browsing data on data storage medium;

b. means for evaluating the web page browsing data according to the set of invitation criteria within the invitation program code module; and

c. means for triggering an invitation event when a selected subset of the invitation criteria are met.

20. The system of claim 19 further comprising:

a. means for storing tracking data for an invitation event on data storage medium; and

b. means for reporting the invitation event tracking data to a Customer.