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MANAGEMENT OF SALES OPPORTUNITIES

  • US 20090037195A1
  • Filed: 07/31/2007
  • Published: 02/05/2009
  • Est. Priority Date: 07/31/2007
  • Status: Active Grant
First Claim
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1. A system comprising:

  • an inquiry handler configured to receive one or more customer inquiries in response to one or more pre-sales documents associated with a product;

    an opportunity parser configured to determine a sales opportunity associated with the one or more customer inquiries based on the pre-sales documents;

    an activity engine configured to track one or more sales activities performed with respect to the sales opportunity and in response to the one or more customer inquiries;

    a status engine configured to determine a status of each of the one or more customer inquiries based on the one or more sales activities; and

    a report generator configured to generate one or more activity reports associated with the sales opportunity based on the one or more customer inquiries and including the status associated with each customer inquiry.

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