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DYNAMIC MODIFICATION OF VOICE SELECTION BASED ON USER SPECIFIC FACTORS

  • US 20090043583A1
  • Filed: 08/08/2007
  • Published: 02/12/2009
  • Est. Priority Date: 08/08/2007
  • Status: Abandoned Application
First Claim
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1. A method for customizing synthetic voice characteristics in a user specific fashion comprising:

  • establishing a communication between a user and a voice response system, wherein said user utilizes a voice user interface (VUI) to communicate with the voice response system;

    searching a data store for a speech profile associated with the user;

    when speech profile is found, determining a set of speech output characteristics established for the user from the profile;

    setting parameters and settings of a text-to-speech engine in accordance with the determined set of speech output characteristics; and

    during the established communication, generating synthetic speech to be presented to the user using the text-to-speech engine.

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