Telecommunication call management and monitoring system with voiceprint verification
16 Assignments
0 Petitions
Accused Products
Abstract
Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user'"'"'s account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.
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Citations
53 Claims
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1-33. -33. (canceled)
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34. A telephone call management system, said system comprising:
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a plurality of network connections; a plurality of telephone terminals; a database with identification information for a plurality of users; and an electronic switchboard device linking said plurality of network connections to said plurality of telephone terminals, said electronic switchboard device including a radio frequency identification (RFID) authentication device for verifying data provided by callers by accessing said identification information; wherein each of said callers is only granted access to place a telephone call if said RFID authentication device verifies said data as indicative of a valid caller. - View Dependent Claims (35, 36, 37, 38, 39, 40)
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41. A method for restricting access to a telephone call management system, said method comprising the steps of:
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assigning a user identification to one or more users; receiving a speech sample from each of said users; verifying said speech sample is indicative of said user'"'"'s name; associating said speech sample with said user identification and storing said speech sample with said user identification in a database; and during each access attempt by a caller to said telephone call management system; prompting said caller for a caller identification and a caller speech sample; comparing said caller identification and said caller speech sample with data stored in said database; and allowing said telephone call to be completed if said caller identification and said caller speech sample match said data. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48)
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49. An apparatus for restricting access to a telephone call management system, said apparatus comprising:
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a speaker independent voice recognition module; a speaker dependent voice identification module; a prompting module; and a database, wherein each entry in said database comprises; an access identification and an access speech sample; wherein said speaker independent voice recognition module verifies each said user speech sample as indicative of said user'"'"'s name; wherein said prompting module prompts a user to provide a user identification and a user speech sample; wherein said speaker dependent voice identification module receives said user speech sample and compares it with said access speech sample corresponding to said access identification; and wherein said system authorizes said user to use said telephone call management system if said user speech sample matches said access speech sample. - View Dependent Claims (50, 51, 52, 53)
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Specification