COLLECTIONS PROCESSING SYSTEMS
First Claim
Patent Images
1. A computer-implemented method of assigning accounts to account collectors, the method comprising:
- (a) receiving a collection of accounts at an input module;
(b) accessing a set of rules established by a team leader; and
(c) executing an application that assigns accounts to account collectors in accordance with the set of rules.
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Accused Products
Abstract
Methods and systems for assigning work to account collectors and monitoring and tracking work performed by account collectors are provided. Files containing account information are parsed by a computer device to extract account data. A computer device then accesses a set of rules that govern assignments and priorities and processes the account information with the set of rules. The account information is then placed into a database with account collector assignments and priorities determined by the rules. Accountant collectors also provide status updates so that a variety of real time reports can be generated.
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Citations
22 Claims
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1. A computer-implemented method of assigning accounts to account collectors, the method comprising:
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(a) receiving a collection of accounts at an input module; (b) accessing a set of rules established by a team leader; and (c) executing an application that assigns accounts to account collectors in accordance with the set of rules. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A web-based system that assigns accounts to account collectors, the system comprising:
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(a) an input module configured to receive an electronic file and extract account information; (b) a rules modules configured to receive input and establish a set of rules for assigning accounts to account collectors; and (c) a processor configured to process the set of rules and the account information to assign accounts to account collectors. - View Dependent Claims (16, 17, 18, 19, 20)
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21. A tangible computer-readable medium containing computer-executable instructions for performing the steps comprising:
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(a) receiving a collection of accounts at an input module; (b) accessing a set of rules established by a team leader; and (c) executing an application that assigns accounts to account collectors in accordance with the set of rules. - View Dependent Claims (22)
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Specification