Method and system for pushing data to subscribers in an on-demand service

• US 20090049053A1
• Filed: 08/15/2007
• Published: 02/19/2009
• Est. Priority Date: 08/15/2007
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Lissack, Ryan, Barker, Timothy J., Pletter, Daniel L.
• Granted Patent: US 8,868,499 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/2308 Concurrency control transaction processing G06F9/466
• CPC Class Codes: G06F 16/2358 Change logging, detection, and notification replication G06F16/27
• CPC Class Codes: G06F 16/252 between a Database Management System and a front-end application
• CPC Class Codes: G06F 16/93 Document management systems

Abstract

In accordance with embodiments, there are provided mechanisms and methods for pushing data, which maybe associated with documents that are being tracked, in an on-demand service. These mechanisms and methods for pushing data in an on-demand service can enable subscriptions to elements associated with the documents being shared. As a result of the subscription the user may be notified that a document associated with the subscription has been changed (e.g., altered). In an embodiment, the subscription may be forced on a user.

Claims

1. A method for pushing data to a plurality of subscribers at a plurality of organizations, comprising:

receiving a request for a subscription associated with receiving information related to a document stored on behalf of a first organization, the request including subscription information;

storing the request to a portion of a database limited to information of the first organization; and

querying the subscription information for at least the first organization to determine whether a subscriber is to receive a copy of the document when the document is modified.

2. The method of claim 1, further comprising sending a notification of any update of the document to the subscriber based on results of the querying.

3. The method of claim 2, the sending of the notification being via sending an e-mail.

4. The method of claim 1, further comprising notifying the subscriber of an update to the document via a Really Simple Syndication feed, based on the querying.

5. The method of claim 1, further comprising:

forcing a subscription by determining that at least one group of members includes at least one member of the first organization that is to have a subscription; and

the forcing causing the receiving of the request on behalf of the at least one group.

6. The method of claim 5, further comprising:

assigning a subscription to a profile, and

assigning of the profile to the subscriber, therein assigning the subscription to the subscriber.

7. The method of claim 1, further comprising:

sending a request for a frequency at which the querying is performed.

8. The method of claim 1, the request including an identification of the document to which the subscription is requested.

9. The method of claim 1, the request including an identification of a tag that is associated with the document, and the subscription being for a document associated with the tag.

10. The method of claim 1, the request including an identification of an author that authored the document, and the subscription being for a document authored by the author.

11. The method of claim 1, the request including an identification of a workspace in which the document is stored, and the subscription being for a document stored within the workspace.

12. The method of claim 1, the request being received from a user.

13. The method of claim 1, the request being received from an administrator.

14. The method of claim 1, further comprising receiving a revision of the document, the querying being performed in response to receiving the revision.

15. The method of claim 1, further comprising receiving a comment about the document, the querying being performed in response to receiving the comment.

16. The method of claim 1, further comprising:

sending a notification of an update of the document to the subscriber based on results of the querying;

providing an option to a user to choose whether to receive the notification via e-mail or via a Really Simple Syndication feed, based on the querying;

providing an option to an administrator to force a subscription by at least determining one member of the first organization that is to have a subscription, and causing the receiving of the request on behalf of the at least one member, the determining

and the causing being caused by at least

assigning a subscription to a profile, and

assigning the profile to the subscriber, therein assigning the subscription to the subscriber;

sending a request for a frequency at which the sending of the notification is performed;

providing an option to choose whether the request includes

an identification of the document to which the subscription is requested,

an identification of a tag that is associated with the document,

an identification of an author that authored the document, or

an identification of a workspace in which the document is stored;

providing an option to select whether the querying is performed in response to receiving a revision of the document; and

providing an option to select whether the querying is performed in response to receiving a comment about the document.

17. A method for pushing data to a plurality of subscribers at a plurality of organizations, comprising:

sending a request for a subscription associated with receiving information related to a document stored on behalf of a first organization, the request including subscription information, the document being accessible by a group of users;

receiving a notification related to a change made to the document by a member of the group of users.

18. A machine-readable medium storing thereon one or more instructions, which when implemented cause a processor to implement a method for pushing data to a plurality of subscribers at a plurality of organizations, the method comprising:

receiving a request for a subscription associated with receiving information related to a document stored on behalf of a first organization, the request including subscription information;

storing the request to a portion of a database limited to information of the first organization; and

querying the subscription information for at least the first organization to determine whether a subscriber is to receive a copy of the document when the document is modified.

19. The machine-readable medium of claim 18, the method further comprising sending a notification of any update of the document to the subscriber based on results of the querying.

20. The machine-readable medium of claim 19, the sending of the notification being via sending an e-mail.

21. The machine-readable medium of claim 18, the method further comprising notifying the subscriber of an update to the document via a Really Simple Syndication feed, based on the querying.

22. The machine-readable medium of claim 18, the method further comprising:

forcing a subscription by determining that at least one group of members includes at least one member of the first organization that is to have a subscription; and

the forcing causing the receiving of the request on behalf of the at least one group.

23. The machine-readable medium of claim 22, the method further comprising:

assigning a subscription to a profile, and

assigning of the profile to the subscriber, therein assigning the subscription to the subscriber.

24. The machine-readable medium of claim 18, the method further comprising:

sending a request for a frequency at which the querying is performed.

25. The machine-readable medium of claim 18, the request including an identification of the document to which the subscription is requested.

26. The machine-readable medium of claim 18, the request including an identification of a tag that is associated with the document, and the subscription being for a document associated with the tag.

27. The machine-readable medium of claim 18, the request including an identification of an author that authored the document, and the subscription being for a document authored by the author.

28. The machine-readable medium of claim 18, the request including an identification of a workspace in which the document is stored, and the subscription being for a document stored within the workspace.

29. The machine-readable medium of claim 18, the request being received from a user.

30. The machine-readable medium of claim 18, the request being received from an administrator.

31. The machine-readable medium of claim 18, the method further comprising receiving a revision of the document, the querying being performed in response to receiving the revision.

32. The machine-readable medium of claim 18, the method further comprising receiving a comment about the document, the querying being performed in response to receiving the comment.

33. The machine-readable medium of claim 18, the method further comprising:

sending a notification of an update of the document to the subscriber based on results of the querying;

providing an option to a user to choose whether to receive the notification via e-mail or via a Really Simple Syndication feed, based on the querying;

providing an option to an administrator to force a subscription by at least determining one member of the first organization that is to have a subscription, and causing the receiving of the request on behalf of the at least one member, the determining

and the causing being caused by at least

assigning a subscription to a profile, and

assigning the profile to the subscriber, therein assigning the subscription to the subscriber;

sending a request for a frequency at which the sending of the notification is performed;

providing an option to choose whether the request includes

an identification of the document to which the subscription is requested,

an identification of a tag that is associated with the document,

an identification of an author that authored the document, or

an identification of a workspace in which the document is stored;

providing an option to select whether the querying is performed in response to receiving a revision of the document; and

providing an option to select whether the querying is performed in response to receiving a comment about the document.