TRAVEL REWARD ACCRUAL

• US 20090055271A1
• Filed: 08/25/2008
• Published: 02/26/2009
• Est. Priority Date: 08/23/2007
• Status: Active Grant

• Current Assignee: Navitaire LLC (Amadeus Global Travel Distribution S.A.)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Evans, David P., Drefs, Martin J.
• Granted Patent: US 8,027,873 B2
• Time in Patent Office: Days
• US Class Current: 705/14.270
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems

Abstract

The subject matter of this specification can be embodied in, among other things, a method that includes receiving an indication that a passenger is boarding a carrier for a first segment of a travel itinerary, determining an amount of travel reward points to associate with the first segment, and outputting, at a time substantially concurrent with the boarding of the carrier for the first segment, the amount of the travel reward points to a travel reward system so that the travel reward points are available for redemption by the passenger on a second segment of the travel itinerary.

Claims

1. A computer-implemented method for updating travel reward points during travel so that the travel reward points are redeemable at a time substantially concurrent with when the travel reward points are earned, the method comprising:

receiving an indication that a passenger is boarding a carrier for a first segment of a travel itinerary;

determining an amount of travel reward points to associate with the first segment; and

outputting, at a time substantially concurrent with the boarding of the carrier for the first segment, the amount of the travel reward points to a travel reward system so that the travel reward points are available for redemption by the passenger on a second segment of the travel itinerary.

2. The method of claim 1, wherein determining the amount of travel reward points comprises transmitting the indication that the passenger is boarding to a rules engine for calculation of the amount of travel reward points based on rules that associate attributes of a travel segment with amounts of travel reward points.

3. The method of claim 1, wherein outputting the amount of the travel reward points to the travel reward system comprises posting the amount to an account associated with the passenger.

4. The method of claim 1, further comprising receiving a second indication that the passenger is de-boarding the carrier.

5. The method of claim 4, further comprising decrementing the amount of travel reward points from the travel reward system.

6. The method of claim 1, further comprising determining a reward the passenger is eligible for on the second segment using an aggregated amount of travel reward points associated with the passenger, wherein the aggregated amount of travel reward points comprises the amount of travel reward points associated with the first segment and previously accrued travel reward points.

7. The method of claim 6, further comprising outputting an identifier specifying the determined reward for presentation to the passenger.

8. The method of claim 7, wherein outputting the identifier specifying the determined reward comprises displaying the reward to a gate agent associated with the second segment.

9. The method of claim 7, wherein outputting the identifier specifying the determined reward comprises displaying the identifier specifying the reward to a user accessing a web page associated with account information for the passenger.

10. The method of claim 1, wherein the carrier is selected from a group consisting of an aircraft, a train, a bus, and a rental car.

11. The method of claim 1, wherein the second segment of the travel itinerary involves a different type of carrier than is used in the first segment of the travel itinerary.

12. The method of claim 1, further comprising redeeming the travel reward points for a seat upgrade on the second segment.

13. The method of claim 1, further comprising redeeming the travel reward points for products or services available on the carrier used in the first travel segment.

14. The method of claim 1, further comprising redeeming the travel reward points for products or services available on a second carrier used in the second travel segment.

15. The method of claim 1, further comprising redeeming the travel reward points for products or services offered by third parties between the first and second segments.

16. The method of claim 1, further comprising redeeming the travel reward points for products or services offered by third parties between the first and second segments.

17. The method of claim 1, further comprising redeeming, after the second segment, the travel reward points for products or services offered by third parties partnering with an operator of the carrier.

18. The method of claim 17, wherein the products or services comprise hotel stays, car rentals, taxi vouchers, or vouchers for food or entertainment.

19. A system for updating travel reward points during travel so that the travel reward points are redeemable at a time substantially concurrent with when the travel reward points are earned, the system comprising:

one or more computers having

an accrual module to receive an indication that a passenger is boarding a carrier for a first segment of a travel itinerary;

a rules engine to determine an amount of travel reward points to associate with the first segment; and

a database to output, at a time substantially concurrent with the boarding of the carrier for the first segment, the amount of the travel reward points to a travel reward system so that the travel reward points are available for redemption by the passenger on a second segment of the travel itinerary.

20. A computer program product tangibly embodied in a computer readable storage device, the computer program product including instructions that, when executed, perform operations for updating travel reward points during travel so that the travel reward points are redeemable at a time substantially concurrent with when the travel reward points are earned, the operations comprising:

receiving an indication that a passenger is boarding a carrier for a first segment of a travel itinerary;

determining an amount of travel reward points to associate with the first segment; and

outputting, at a time substantially concurrent with the boarding of the carrier for the first segment, the amount of the travel reward points to a travel reward system so that the travel reward points are available for redemption by the passenger on a second segment of the travel itinerary.

21. A computer-implemented method for updating travel reward points so that the travel reward points are available for redemption at a time substantially concurrent with when the travel reward points are earned, the method comprising:

receiving, at a server, a notification that a passenger is boarding at a carrier for a first segment of travel of a travel itinerary;

determining, using a rules engine executed by the server, an amount of travel reward points to associate with the first segment of travel; and

transmitting a request to credit the determined amount of travel reward points to an electronic account associated with the passenger, wherein the crediting is substantially concurrent with the boarding of the carrier for the first segment so that the travel reward points are available for redemption by the passenger before the first segment of travel is completed.