SYSTEM AND METHODS FOR PROVIDING PREPAID CAR WASH OR LUBE SERVICES

• US 20090057401A1
• Filed: 08/29/2008
• Published: 03/05/2009
• Est. Priority Date: 08/31/2007
• Status: Abandoned Application

• Current Assignee: DRB Systems LLC (Vontier Corp.)
• Original Assignee: DRB Systems LLC (Vontier Corp.)
• Inventors: Brott, Dale R., Summers, Steven E.
• Application Number:
  US12/201,119
• Publication Number:
  US 20090057401A1
• Time in Patent Office: Days
• US Class Current: 235/382
• CPC Class Codes: B60S 3/00 Vehicle cleaning apparatus not integral with vehicles cleaning in general B08B; cleaning peculiar to waterborne vessels B63B57/00, B63B59/00; ground equipment for cleaning aircraft B64F5/30
• CPC Class Codes: G06Q 20/28 Pre-payment schemes, e.g. "pay before"
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07F 17/0014 for vending, access and use of specific services not covered anywhere else in G07F17/00 meter-controlled dispensing of liquid, gas or electricity G07F15/00
• CPC Class Codes: G07F 17/20 for washing or drying articles, e.g. clothes, motor cars

Abstract

Systems and methods are disclosed for operating an automated vehicle wash or lubrication system and providing user selected car wash or lubrication services according to a prepaid customer account, in which the customer'"'"'s credit card is automatically charged at a regular interval or based on a certain number of services having been provided for the prepaid wash or lubrication services.

Claims

1. A method for providing prepaid vehicle wash or lubrication services in an automated car wash or lubrication station, the method comprising:

establishing a prepaid customer account for car wash or lubrication services to be provided to a customer vehicle in predefined time periods, the account specifying a customer credit card as well as customer selected carwash or lubrication services to be provided to the customer vehicle;

providing a tag comprising tag data indicative of the prepaid customer account;

affixing the tag to a specific customer vehicle;

reading tag data from the tag when the specific customer vehicle is brought to the car wash or lubrication station;

automatically identifying the prepaid customer account based at least partially on the tag data;

providing the customer selected car wash or lubrication services to the specific customer vehicle according to the customer account; and

automatically charging the customer credit card at a regular interval for services provided under the prepaid customer account during the predefined time periods.

2. The method of claim 1, wherein establishing the prepaid customer account further comprises specifying either an unlimited number or a fixed number of car washes or vehicle lubrication services to be provided to the specific customer vehicle during the predefined time periods.

3. The method of claim 1, wherein establishing the prepaid customer account further comprises specifying the regular interval at which the customer credit card is charged.

4. The method of claim 1, wherein providing the tag comprises programming an RFID tag with tag data indicative of the prepaid customer account.

5. The method of claim 1, wherein providing the tag comprises providing a barcode tag with tag data indicative of the prepaid customer account.

6. The method of claim 1, wherein providing the tag comprises programming a magnetic stripe on a tag with tag data indicative of the prepaid customer account.

7. The method of claim 1, wherein providing the tag comprises providing a tag that will be inoperable if removed from the specified customer vehicle.

8. The method of claim 1, wherein automatically charging the customer credit card at a regular interval comprises charging the customer credit card on an adjustable date within the predefined time periods.

9. The method of claim 1, further comprising pro-rating the customer account for the time from establishment of the account until the next date for automatic charging, and charging the customer credit card for the prorated amount upon establishment of the account.

10. The method of claim 1, further comprising:

offering at least one ancillary service during at least one of the predefined time periods; and

selectively providing the at least one ancillary service to the specific customer vehicle according to the customer account if the specific customer vehicle is brought to the car wash or lubrication station for the at least one ancillary service during the at least one predefined time period.

11. The method of claim 10, further comprising refraining from providing the at least one ancillary service to the specific customer vehicle if the specific customer vehicle is not brought to the car wash or lubrication station for the at least one ancillary service during the at least one predefined time period.

12. The method of claim 1, wherein automatically charging the customer credit card at the regular interval further includes providing an optional grace period if the customer credit card fails on a first try, retrying the credit card after expiration of a predetermined grace period.

13. The method of claim 12, wherein automatically charging the customer credit card at the regular interval further includes automatically deactivating the customer account to prevent abuse if the customer credit card fails on an nth try, with n being an integer greater than 1.

14. A method for providing prepaid vehicle wash or lubrication services in an automated car wash or lubrication station, the method comprising:

establishing a prepaid customer account for car wash or lubrication services to be provided to a customer, the account specifying a customer credit card, customer selected car wash or lubrication services to be provided, and a selected number of wash or lubrication services;

providing a tag comprising tag data indicative of the prepaid customer account;

reading tag data from the tag when the tag is brought to the car wash or lubrication station;

automatically identifying the prepaid customer account based at least partially on the tag data;

providing the customer selected carwash or lubrication services to the customer vehicle according to the customer account; and

automatically charging the customer credit card to replenish the customer account once a given number of the customer selected car wash or lubrication services have been provided under the prepaid customer account, the given number being less than or equal to the selected number.

15. The method of claim 14, further comprising affixing the tag to a specific customer vehicle.

16. The method of claim 15, wherein providing the tag comprises programming an RFID tag with tag data indicative of the prepaid customer account or providing a barcode tag with tag data indicative of the prepaid customer account.

17. The method of claim 15, wherein providing the tag comprises providing a tag that will be inoperable if removed from the specified customer vehicle.

18. The method of claim 14, wherein providing the tag comprises programming a magnetic stripe on a tag with tag data indicative of the prepaid customer account.

19. The method of claim 14, wherein the selected and given numbers are the same and the customer credit card is automatically charged to replenish the customer account once all the prepaid services have been provided.

20. The method of claim 14, wherein automatically charging the customer credit card at the regular interval further includes providing an optional grace period if the customer credit card fails on a first try, retrying the credit card after expiration of a predetermined grace period.

21. The method of claim 20, wherein automatically charging the customer credit card at the regular interval further includes automatically deactivating the customer account to prevent abuse if the customer credit card fails on an nth try, with n being an integer greater than 1.

22. An automated vehicle wash or lubrication system comprising:

a car wash tunnel or lubrication station;

a prepaid account data store including prepaid customer account information for a customer account, the account information comprising a customer credit card and customer selected car wash or lubrication services to be provided to a customer vehicle during the predefined time periods;

a tag reader operative to read tag data from a tag mounted on the customer vehicle at the car wash tunnel or lubrication station;

a site management system operatively coupled with the data store and the tag reader to identify the customer account from the tag data;

a car wash or lubrication station control system operated by the site management system to provide the customer selected car wash or lubrication services to the customer vehicle according to the customer account information; and

an automatic charge system operatively coupled with the prepaid account data store to automatically charge the customer credit card at a regular interval.

23. The system of claim 22, wherein the car wash or lubrication station is in a multi-site chain including a plurality sites, each site including:

a car wash tunnel or lubrication station,

a tag reader operative to read tag data from a tag mounted on the customer vehicle at the car wash tunnel or lubrication station,

a site management system operatively coupled with the data store and the tag reader to identify the customer account from the tag data, and

a car wash or lubrication station control system operated by the site management system to provide the customer selected car wash or lubrication services to the customer vehicle according to the customer account information.

24. system of claim 22, wherein the tag reader, the car wash or lubrication station control system, and the automatic charge system are operatively coupled with a point of sale (POS) system at the site.

25. An automated vehicle wash or lubrication system comprising:

a car wash tunnel or lubrication station;

a prepaid account data store including prepaid customer account information for a customer account, the account information comprising a customer credit card, customer selected car wash or lubrication services to be provided, and a selected number of wash or lubrication services

a tag reader operative to read tag data from a tag mounted on the customer vehicle at the car wash tunnel or lubrication station;

a site management system operatively coupled with the data store and the tag reader to identify the customer account from the tag data;

a car wash or lubrication station control system operated by the site management system to provide the customer selected car wash or lubrication services to the customer vehicle according to the customer account information; and

an automatic charge system operatively coupled with the prepaid account data store to automatically charge the customer credit card once a given number of the customer selected car wash or lubrication services have been provided under the prepaid customer account, the given number being less than or equal to the selected number.

26. The system of claim 25, wherein the car wash or lubrication station is in a multi-site chain including a plurality sites, each site including:

a car wash tunnel or lubrication station,

a tag reader operative to read tag data from a tag mounted on the customer vehicle at the car wash tunnel or lubrication station,

a site management system operatively coupled with the data store and the tag reader to identify the customer account from the tag data, and

a car wash or lubrication station control system operated by the site management system to provide the customer selected car wash or lubrication services to the customer vehicle according to the customer account information; and

wherein the automatic charge system is operatively coupled with the site management system of each site in the chain and with the prepaid account data store to automatically charge the customer credit card once the given number of the customer selected car wash or lubrication services have been provided at any of the sites in the chain under the prepaid customer account.

27. system of claim 25, wherein the tag reader, the car wash or lubrication station control system, and the automatic charge system are operatively coupled with a point of sale (POS) system at the site.

28. A method for operating an automated vehicle wash or lubrication system, the method comprising:

providing a prepaid account data store including prepaid customer account information for a customer account, the account information comprising a customer credit card and customer selected car wash or lubrication services to be provided to a customer vehicle during predefined time periods;

reading tag data from a tag mounted on a customer vehicle when the customer vehicle is brought to the car wash or lubrication station;

automatically identifying a prepaid customer account based at least partially on the tag data using the prepaid account data store;

automatically providing the customer selected car wash or lubrication services to the customer vehicle according to the customer account information; and

automatically charging the customer credit card at a regular interval for services provided under the prepaid customer account during the predefined time periods.

29. The method of claim 28, wherein automatically providing the customer selected car wash or lubrication services comprises selectively providing an unlimited number or a fixed number of car washes or vehicle lubrication services to the customer vehicle during the predefined time periods according to the customer account information.

30. The method of claim 28, wherein the car wash or lubrication station is in a multi-site chain including a plurality sites, and wherein the customer credit card is automatically charged at the regular interval for services provided under the prepaid customer account at any one of the sites in the chain during the predefined time periods.

31. A method for operating an automated vehicle wash or lubrication system, the method comprising:

providing a prepaid account data store including prepaid customer account information for a customer account, the account specifying a customer credit card, customer selected car wash or lubrication services to be provided, and a selected number of wash or lubrication services;

reading tag data from a tag mounted on a customer vehicle when the customer vehicle is brought to the car wash or lubrication station;

automatically identifying a prepaid customer account based at least partially on the tag data using the prepaid account data store;

automatically providing the customer selected carwash or lubrication services to the customer vehicle according to the customer account information; and

automatically charging the customer credit card once a given number of the customer selected car wash or lubrication services have been provided under the prepaid customer account, the given number being less than or equal to the selected number.

32. The method of claim 31, wherein the car wash or lubrication station is in a multi-site chain including a plurality sites, and wherein the customer credit card is automatically charged once the given number of the customer selected car wash or lubrication services have been provided at any of the sites in the chain under the prepaid customer account.

33. A computer-readable medium having computer-executable instructions for performing the steps of:

providing a prepaid account data store including prepaid customer account information for a customer account, the account information comprising a customer credit card and customer selected car wash or lubrication services to be provided to a customer vehicle during predefined time periods;

reading tag data from a tag mounted on a customer vehicle when the customer vehicle is brought to the car wash or lubrication station;

automatically identifying a prepaid customer account based at least partially on the tag data using the prepaid account data store;

automatically providing the customer selected carwash or lubrication services to the customer vehicle according to the customer account information; and

automatically charging the customer credit card at a regular interval for services provided under the prepaid customer account during the predefined time periods.

34. A computer-readable medium having computer-executable instructions for performing the steps of:

providing a prepaid account data store including prepaid customer account information for a customer account, the account specifying a customer credit card, customer selected car wash or lubrication services to be provided, and a selected number of wash or lubrication services;

reading tag data from a tag mounted on a customer vehicle when the customer vehicle is brought to the car wash or lubrication station;

automatically identifying a prepaid customer account based at least partially on the tag data using the prepaid account data store;

automatically providing the customer selected carwash or lubrication services to the customer vehicle according to the customer account information; and

automatically charging the customer credit card once a given number of the customer selected car wash or lubrication services have been provided under the prepaid customer account, the given number being less than or equal to the selected number.