Method and apparatus for controlling access and presence information using ear biometrics

• US 20090061819A1
• Filed: 09/05/2007
• Published: 03/05/2009
• Est. Priority Date: 09/05/2007
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Michaelis, Paul Roller, Warta, Ralph, Gannon, Ciaran, Forbes, Alexander Quentin, Coughlan, Marc William Joseph, Runcie, Peter Donald
• Application Number:
  US11/899,326
• Publication Number:
  US 20090061819A1
• Time in Patent Office: Days
• US Class Current: 455/410
• CPC Class Codes: G07C 9/37 using biometric data, e.g. fingerprints, iris scans or voice recognition
• CPC Class Codes: H04M 2203/6054 Biometric subscriber identification
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64

Abstract

A method and apparatus control the operations of an audio device by obtaining by the audio device biometric information about an ear of a user; identifying the user by processing the biometric information; and controlling the operation of the audio device in response to the identification of the user. Also, a method and apparatus control the operations of an external database by receiving biometric information about the ear of a user from an audio device; identifying the user by processing the biometric information; and transmitting a control message to another system. Further, a method and apparatus control the operations of a telecommunication system by receiving biometric information about an ear of a user from a telecommunication set; identifying the user by processing the biometric information; and controlling the operation of the telecommunication system in response to the identification of the user.

Claims

1. A method for controlling the operations of an audio device, comprising

obtaining by the audio device biometric information about an ear of a user;

identifying the user by processing the biometric information; and

controlling the operation of the audio device in response to the identification of the user.

2. The method of claim 1 wherein the controlling comprises disabling an operation of the audio device upon the identified user not being authorized to use the audio device.

3. The method of claim 2 wherein the audio device is a wireless telephone.

4. The method of claim 1 wherein the controlling comprises completing a call by the audio device;

and

billing the identified user for the completed call.

5. The method of claim 1 wherein the audio device is one of at least a wired telephone, cellular telephone, mobile telephone, two-way radio, or a telephone headset.

6. The method of claim 1 wherein the controlling comprises transmitting the identification of the user to an endpoint.

7. The method of claim 6 wherein the endpoint is a voice messaging system and the method further comprises authorizing access by the user to the voice messaging system by the voice messaging system in response to the identification of the user.

8. The method of claim 6 wherein the endpoint is a voice response system and the method further comprises authorizing access by the user to the voice response system by the voice response system in response to the identification of the user.

9. The method of claim 6 wherein the endpoint is one of at least a telecommunication switching system, a telecommunication set, a voice messaging system, a conferencing system, an automatic response system, or a presence system.

10. The method of claim 1 wherein the identifying comprises analyzing the obtained biometric information by the audio device;

and

determining the identification of the user from the analyzed obtained biometric information.

11. The method of claim 10 wherein the obtaining comprises obtaining sonic information from an ear canal of the ear of the user;

the analyzing comprises determining physical characteristics of the ear canal based on the sonic information; and

the determining the identification of the user comprises comparing the physical characteristics of the ear canal to physical characteristics of the ear canal information stored in an internal database of the audio device.

12. The method of claim 10 wherein the obtaining comprises obtaining visual information about the ear of the user;

and

the determining the identification of the user comprises comparing the visual information of the ear of the user to visual information of ears stored in the external database.

13. The method of claim 1 further comprises repeating the obtaining, the identifying, and the controlling.

14. The method of claim 13 wherein the controlling comprises transmitting the identification of the user to a conferencing system;

and

presenting the identification of the user to the other participants of a conference call each time the identification of the user is transmitted to the conferencing system.

15. The method of claim 13 wherein the repeating is performed on a periodic basis.

16. The method of claim 13 wherein the repeating is performed upon the audio device being moved to another ear.

27. The method of claim 6 wherein the endpoint is one of at least a telecommunication switching system, a telecommunication set, a voice messaging system, a conferencing system, an automatic response system, or a presence system.

17. A method for controlling the operations of an external database, comprising:

receiving biometric information about the ear of a user from an audio device;

identifying the user by processing the biometric information; and

transmitting a control message to another system.

18. The method of claim 17 wherein the other system is at least one of a telecommunication switching system, a voice messaging system, a conferencing system, an automatic response system, or a presence system.

19. The method of claim 17 wherein the audio device is one of at least a wired telephone, cellular telephone, mobile telephone, two-way radio, or a telephone headset.

20. The method of claim 18 wherein the external database may be incorporated into the other system.

21. The method of claim 17 wherein the received biometric information comprises sonic information from an ear canal of the ear of the user and the method further comprises:

analyzing physical characteristics of the ear canal based on the sonic information; and

determining the identification of the user by comparison of the analyzed physical characteristics of the ear canal to physical characteristics of the ear canal information stored in the external database.

22. The method of claim 17 wherein the received biometric information comprises visual information about the ear of the user and the method further comprises:

determining the identification of the user by comparison of the visual information of the ear of the user to visual information of ears stored in the external database.

23. A method for controlling the operations of a telecommunication system, comprising:

receiving biometric information about an ear of a user from a telecommunication set;

identifying the user by processing the biometric information; and

controlling the operation of the telecommunication system in response to the identification of the user.

24. The method of claim 23 wherein the controlling comprises disabling an operation of the telecommunication set upon the identified user not being authorized to use the telecommunication set.

25. The method of claim 23 wherein the controlling comprises completing a call by the telecommunication set;

and

billing the identified user for the completed call.

26. The method of claim 23 wherein the controlling comprises transmitting the identification of the user to an endpoint.

28. The method of claim 23 further comprises repeating the identifying upon receiving new biometric information;

managing a telecommunication conference among a plurality of telecommunication sets wherein one of the plurality of telecommunication sets is the telecommunication set; and

presenting the identification of the user on the other ones of the plurality of telecommunication sets upon each identification of the user by the identifying.

29. The method of claim 23 wherein the identifying comprises analyzing the received biometric information by the telecommunication system;

and

determining the identification of the user from the analyzed received biometric information.

30. The method of claim 29 wherein the received biometric information comprises sonic information from an ear canal of the ear of the user;

the analyzing comprises determining physical characteristics of the ear canal based on the sonic information; and

the determining the identification of the user comprises comparing the physical characteristics of the ear canal to physical characteristics of the ear canal information stored in an internal database of the telecommunication system.

31. The method of claim 29 wherein the received biometric information comprises visual information about the ear of the user;

and

the determining the identification of the user comprises comparing the visual information of the ear of the user to visual information of ears stored in an internal database of the telecommunication system.

32. An audio device, comprising:

a transmitter for communicating voice information to a user;

a receiver for receiving voice information from the user;

a ultrasonic transmitter for transmitting ultrasonic signals into an ear canal of an ear of the user;

a ultrasonic receiver for receiving reflected ultrasonic signals from the ear canal resulting from the transmitted ultrasonic signals;

a computer for processing the reflected ultrasonic signals from the ear canal to determine the identification of the ear;

the computer responsive to the identification of the ear for identifying the user; and

the computer responsive to the identification of the user for controlling an operation of the audio device.

33. The audio device of claim 32 wherein the controlling comprises the computer disabling the operation of the audio device upon the identified user not being authorized to use the audio device.

34. The method of claim 32 wherein the audio device is one of at least a wired telephone, cellular telephone, mobile telephone, two-way radio, or a telephone headset.

35. The audio device of claim 32 wherein the controlling comprises the computer transmitting the identification of the user to an endpoint.

36. An audio device, comprising:

a transmitter for communicating voice information to a user;

a receiver for receiving voice information from the user;

an imaging module for obtaining digital images of an ear of the user;

a computer for processing the obtained digital images of the ear to determine the identification of the ear;

the computer responsive to the identification of the ear for identifying the user; and

the computer responsive to the identification of the user for controlling an operation of the audio device.

37. The audio device of claim 36 wherein the controlling comprises the computer disabling the operation of the audio device upon the identified user not being authorized to use the audio device.

38. The method of claim 36 wherein the audio device is one of at least a wired telephone, cellular telephone, mobile telephone, two-way radio, or a telephone headset.

39. The audio device of claim 36 wherein the controlling comprises the computer transmitting the identification of the user to an endpoint.

40. A computer-readable medium for controlling the operations of an audio device, comprising computer-executable instructions configured for:

computer-executable instructions for obtaining by the audio device biometric information about an ear of a user;

computer-executable instructions for identifying the user by processing the biometric information; and

computer-executable instructions for controlling the operation of the audio device in response to the identification of the user.

41. The computer-readable medium of claim 40 wherein the computer-executable instructions for controlling comprise computer-executable instructions for disabling an operation of the audio device upon the identified user not being authorized to use the audio device.

42. The computer-readable medium of claim 40 wherein the computer-executable instructions for controlling comprise computer-executable instructions for completing a call by the audio device;

and

billing the identified user for the completed call.

43. The computer-readable medium of claim 40 wherein the audio device is one of at least a wired telephone, cellular telephone, mobile telephone, two-way radio, or a telephone headset.

44. The computer-readable medium of claim 40 wherein the computer-executable instructions for controlling comprise computer-executable instructions for transmitting the identification of the user to an endpoint.

45. The computer-readable medium of claim 44 wherein the endpoint is a voice messaging system and the computer-readable medium further comprises computer-executable instructions for authorizing access by the user to the voice messaging system by the voice messaging system in response to the identification of the user.

46. The computer-readable medium of claim 44 wherein the endpoint is a voice response system and the computer-readable medium further comprises computer-executable instructions for authorizing access by the user to the voice response system by the voice response system in response to the identification of the user.

47. The computer-readable medium of claim 44 wherein the endpoint is one of at least a telecommunication switching system, a telecommunication set, a voice messaging system, a conferencing system, an automatic response system, or a presence system.

48. The computer-readable medium of claim 40 wherein the computer-executable instructions for identifying comprise computer-executable instructions for analyzing the obtained biometric information by the audio device;

and

computer-executable instructions for determining the identification of the user from the analyzed obtained biometric information.

49. The computer-readable medium of claim 48 wherein the computer-executable instructions for obtaining comprise computer-executable instructions for obtaining sonic information from an ear canal of the ear of the user;

the computer-executable instructions for analyzing comprise computer-executable instructions for determining physical characteristics of the ear canal based on the sonic information; and

the computer-executable instructions for determining the identification of the user comprise computer-executable instructions for comparing the physical characteristics of the ear canal to physical characteristics of the ear canal information stored in an internal database of the audio device.

50. The computer-readable medium of claim 48 wherein the computer-executable instructions for obtaining comprise computer-executable instructions for further obtaining visual information about the ear of the user;

and

the computer-executable instructions for the identification of the user comprise computer-executable instructions for comparing the visual information of the ear of the user to visual information of ears stored in the external database.

51. The computer-readable medium of claim 40 further comprises computer-executable instructions for repeating the computer-executable instructions for obtaining, the identifying, and the controlling.

52. The computer-readable medium of claim 51 wherein the computer-executable instructions for controlling comprise computer-executable instructions for transmitting the identification of the user to a conferencing system;

and

computer-executable instructions for presenting the identification of the user to the other participants of a conference call each time the identification of the user is transmitted to the conferencing system.

53. The computer-readable medium of claim 51 wherein the computer-executable instructions for repeating are performed on a periodic basis.

54. The computer-readable medium of claim 51 wherein the computer-executable instructions for repeating are performed upon the audio device being moved to another ear.