APPARATUS AND METHOD FOR SELECTING AN AUTHOR OF MISSING CONTENT IN A CONTENT MANAGEMENT SYSTEM

• US 20090063450A1
• Filed: 08/29/2007
• Published: 03/05/2009
• Est. Priority Date: 08/29/2007
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Petri, John Edward
• Granted Patent: US 8,108,373 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A content management system (CMS) includes metadata for each element in the repository. When an element has missing content that needs to be created, the repository is queried to identify elements which most closely match the metadata of the missing content. The metadata for these identified elements is analyzed to determine the authors for these elements which most closely match the element that needs to be authored. The authors are then ranked according to an author selection policy that may specify any suitable criteria for ranking authors, including author selection criteria, author ranking criteria, author filtering criteria, and author backup criteria. The result is a ranked list of one or more authors that are deemed the best choices of authors to author the missing content. The user may then request one of the authors in the ranked list to create the missing content.

Claims

1. An apparatus comprising:

at least one processor;

a memory coupled to the at least on processor;

a repository residing in the memory; and

a content management system residing in the memory and executed by the at least one processor, the content management system comprising a missing content author selection mechanism that receives a first request for an element, determines the requested element is not in the repository, processes a second request for similar elements in the repository, determines at least one element in the repository that satisfies the second request, and identifies at least one author for the at least one element in the repository that satisfies the second request.

2. The apparatus of claim 1 wherein the first request made by a user selecting an element with missing data in a template.

3. The apparatus of claim 1 wherein the missing content author selection mechanism further builds a list of the at least one element in the repository that satisfies the second request.

4. The apparatus of claim 3 wherein the missing content author selection mechanism creates a ranked list of authors based on authors in the list of the at least one element in the repository that satisfies the second request.

5. The apparatus of claim 4 wherein the ranked list of authors is presented to a user.

6. The apparatus of claim 4 wherein the ranked list of authors is created according to an author selection policy that specifies at least one criterion for selecting an author.

7. The apparatus of claim 1 wherein the second request comprises a query to the repository from metadata for the element requested in the first request.

8. A computer-implemented method for determining an author to create a missing element in a content management system, the method comprising the steps of:

(A) a user requests a first element that is not in a repository controlled by the content management system;

(B) processing a second request for similar elements in the repository;

(C) determining at least one element in the repository that satisfies the second request; and

(D) identifying at least one author for the at least one element in the repository that satisfies the second request.

9. The method of claim 8 wherein step (A) comprises the step of the user selecting an element with missing data in a template.

10. The method of claim 8 further comprising the step of building a list of the at least one element that satisfies the second request.

11. The method of claim 10 further comprising the step of creating a ranked list of authors based on authors in the list of the at least one element in the repository that satisfies the second request.

12. The method of claim 11 further comprising the step of presenting the ranked list of authors to the user.

13. The method of claim 11 further comprising the step of creating the ranked list of authors according to an author selection policy that specifies at least one criterion for selecting an author.

14. The method of claim 8 wherein step (B) comprises the step of creating a query to the repository from metadata for the first element.

15. A computer-implemented method for determining an author to create an element in a content management system, the method comprising the steps of:

(A) a user selecting an element with missing data in a template;

(B) generating a query to a repository from metadata of the selected element;

(C) executing the query to determine at least one element in the repository that is similar to the selected element;

(D) populating a similar element list with results from executing the query in step (C);

(E) ranking the similar element list based on how well each similar element matches the selected element;

(F) identifying authors for the elements in the similar element list;

(G) creating a ranked list of the authors identified in (F) according to an author selection policy that specifies if an author has more than a first predefined number of documents in progress or a workload time of more than a second predefined number of days, removing the author from the ranked list of the authors; and

(H) presenting the ranked list of authors to the user.

16. An article of manufacture comprising:

(A) a content management system comprising;

a missing content author selection mechanism that, when a first request is made for an element not in the repository, processes a second request for similar elements in the repository to determine at least one element in the repository that satisfies the second request, and identifies at least one author for the at least one element in the repository that satisfies the second request; and

(B) computer-readable media bearing the content management system.

17. The article of manufacture of claim 16 wherein the first request is made by a user selecting an element with missing data in a template.

18. The apparatus of claim 16 wherein the missing content author selection mechanism further builds a list of the at least one element that satisfies the second request.

19. The apparatus of claim 18 wherein the missing content author selection mechanism creates a ranked list of authors based on authors in the list of the at least one element in the repository that satisfies the second request.

20. The apparatus of claim 19 wherein the ranked list of authors is presented to a user.

21. The apparatus of claim 19 wherein the ranked list of authors is created according to an author selection policy that specifies at least one criterion for selecting an author.

22. The apparatus of claim 16 wherein the second request comprises a query to the repository from metadata for the element requested in the first request.