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SYSTEM AND METHOD OF UTILIZING A HYBRID SEMANTIC MODEL FOR SPEECH RECOGNITION

  • US 20090067590A1
  • Filed: 11/11/2008
  • Published: 03/12/2009
  • Est. Priority Date: 01/14/2005
  • Status: Abandoned Application
First Claim
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1. A system, comprising:

  • a network interface configured to receive a speech input in connection with a call;

    a speech input conversion component configured to;

    transform at least a segment of the speech input into a first textual format;

    generate a first list of entries based, at least partially, on consideration of the first textual format, the first list comprising at least one action having a corresponding confidence level and at least one object having another corresponding confidence level;

    select an entry of the first list having a higher corresponding confidence level;

    output a second textual format;

    generate a second list based, at least partially on consideration of the selected entry and the second textual format; and

    a routing module configured to suggest a routing option for the call based on the selected entry and an associated pairing entry in the second list.

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