METHOD AND SYSTEM FOR AN ONLINE RESERVATION SYSTEM FOR SERVICES SELECTABLE FROM MULTIPLE CATEGORIES

• US 20090070181A1
• Filed: 11/10/2008
• Published: 03/12/2009
• Est. Priority Date: 05/02/2007
• Status: Abandoned Application

• Current Assignee: Libersy B.V.
• Original Assignee: Libersy B.V.
• Inventors: LOEFFEN, KARIN M.
• Application Number:
  US12/267,887
• Publication Number:
  US 20090070181A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

The present invention is a method and system for an online reservation system providing services of multiple categories of service providers. Service providers may integrate all of their appointments with a calendar maintained by the online reservation system. The system automatically collects client data and may provide accounting services and marketing services.

Claims

1. A method of managing a service provider'"'"'s appointments online, comprising:

receiving and storing appointment information in a web-based calendar online from a service provider, wherein appointment information includes a client name, an appointment time booked by the client directly through the service provider, and a requested service;

sending a client confirmation and a client reminder of the appointment information to the client;

sending a service provider reminder of the appointment information to the service provider, wherein the service provider is selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs.

2. The method as claimed in claim 1, further comprising permitting the service provider to access and update online the web-based calendar.

3. The method as claimed in claim 1, further comprising sending the service provider a periodic bookkeeping summary with client billing information from the appointment information stored in the web-based calendar or all clients, and wherein the appointment information further includes one or more services booked by the client and corresponding client billing information.

4. The method as claimed in claim 1, further comprising providing online marketing for the service provider'"'"'s services.

5. A method of managing a service provider'"'"'s appointments online, comprising:

receiving and storing information online in a web-based calendar from a service provider about an appointment, wherein the information is selected from a first group consisting of a client'"'"'s name and contact information, an appointment time, an appointment duration, one or more requested services, one or more service provider employees, one or more resources, and billing information for the appointment, and further wherein the appointment was booked by the client directly through the service provider;

sending a client confirmation and a client reminder of the information to the client;

sending a service provider reminder of the information to the service provider, wherein the service provider is selected from a second group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs;

making available to the service provider the information;

permitting the service provider to access and update online the web-based calendar;

sending the service provider a periodic bookkeeping summary with the billing information from all appointments stored in the web-based calendar.

6. The method as claimed in claim 5, further comprising providing online marketing for the service provider'"'"'s services.

7. A method of managing a service provider'"'"'s appointments online, comprising:

receiving an invitation to block time for an appointment in a web-based calendar from a service provider'"'"'s online calendar, wherein the appointment was booked by a client directly through the service provider, and further wherein the invitation includes the client'"'"'s name and one or more services booked by the client;

accepting and storing the appointment in the web-based calendar;

sending a client confirmation and a client reminder of the appointment to the client;

sending a service provider reminder of the appointment to the service provider, wherein the service provider is selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs.

8. The method as claimed in claim 7, further comprising permitting the service provider to access and update online the web-based calendar.

9. The method as claimed in claim 7, further comprising sending the service provider a periodic bookkeeping summary with client billing information from all appointments stored in the web-based calendar, and wherein the invitation further includes one or more services booked by the client and corresponding client billing information.

10. The method as claimed in claim 7, further comprising providing online marketing for the service provider'"'"'s services.

11. A method of managing a service provider'"'"'s appointments online, comprising:

receiving an invitation to block time for an appointment in a web-based calendar from a service provider'"'"'s online calendar, wherein the appointment was booked by a client directly through the service provider, and further wherein the invitation includes information selected from a first group consisting of a client'"'"'s name and contact information, an appointment time, an appointment duration, one or more requested services, one or more service provider employees, one or more resources, and billing information for the appointment,

accepting and storing the appointment in the web-based calendar;

sending a client confirmation and a client reminder of the appointment to the client;

sending a service provider reminder of the appointment to the service provider, wherein the service provider is selected from a second group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs;

permitting the service provider to access and update online the web-based calendar;

sending the service provider a periodic bookkeeping summary with billing information from all appointments stored in the web-based calendar.

12. The method as claimed in claim 11, further comprising providing online marketing for the service provider'"'"'s services.

13. A method of managing a service provider'"'"'s appointments online, comprising:

receiving appointment information from a client through an online reservation system, wherein the appointment information includes the client'"'"'s name, a service provider, an appointment time, and a requested service;

storing the appointment information in a web-based calendar;

sending a client confirmation and a client reminder of the appointment information to the client;

sending a service provider reminder of the appointment information to the service provider, wherein the service provider is selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs.

14. The method as claimed in claim 13, further comprising permitting the service provider to access and update online the web-based calendar.

15. The method as claimed in claim 13, further comprising:

receiving from the service provider pricing information for services offered by the service provider;

sending the service provider a periodic bookkeeping summary with client billing information based upon appointment information stored in the web-based calendar for all clients, wherein the client billing information is responsive to all requested services and corresponding pricing information for the requested services.

16. The method as claimed in claim 13, further comprising updating the service provider'"'"'s calendar with the appointment information.

17. The method as claimed in claim 13, further comprising permitting individuals authorized by the service provider to subscribe to the web-based calendar.

18. The method as claimed in claim 13 wherein an application programming interface supports requests to the online reservation system made by the client through a computer, mobile telephone, or other electronic device.

19. The method as claimed in claim 13, further comprising providing online marketing for the service provider'"'"'s services.

20. A method of managing a service provider'"'"'s appointments online, comprising:

receiving appointment information from a client through an online reservation system, wherein the appointment information includes the client'"'"'s name, a service provider, an appointment time, and further wherein an application programming interface supports requests to the online reservation system made by the client through a computer, mobile telephone, or other electronic device;

storing the appointment information in a web-based calendar;

sending a client confirmation and a client reminder of the appointment information to the client;

sending a service provider reminder of the appointment information to the service provider, wherein the service provider is selected from a group consisting of micro-sized businesses, small-sized businesses, medium-sized businesses, large-sized businesses, government entities, non-profit entities, associations, and clubs

permitting the service provider to access and update online the web-based calendar;

receiving from the service provider pricing information for services offered by the service provider;

sending the service provider a periodic bookkeeping summary with client billing information based upon appointment information stored in the web-based calendar for all clients, wherein the client billing information is responsive to all requested services and corresponding pricing information for the requested services.

updating the service provider'"'"'s calendar with the appointment information;

permitting individuals authorized by the service provider to subscribe to the web-based calendar.

21. The method as claimed in claim 20, further comprising providing online marketing for the service provider'"'"'s services.